Key Point Agency
Key Point Agency is a home care agency in Brentford, Hounslow (TW8 9DN). It holds a CQC rating of Good.
About Key Point Agency
We at Key Point Agency are proud to provide compassionate home care across Brentford and the wider Hounslow area, supporting people to live well and safely in the place they know best: their own home. Based in the TW postcode area, our team works throughout local neighbourhoods in Brentford and surrounding communities, bringing personalised care directly to residents' front doors. Whether someone lives in a family home, a flat, or sheltered accommodation, we tailor our support to fit seamlessly into their daily routine and familiar surroundings, allowing them to remain connected to the community, friends, and places they love. Our specialisms reflect the diverse needs of the people we support. We provide dedicated older person care, helping with everything from personal care and medication reminders to companionship and household tasks. For those living with dementia, our approach is patient, consistent, and centred on preserving dignity, offering families the reassurance that their loved one is being supported by carers who understand the condition and respond to it with warmth and skill. We also support adults with learning disabilities and autism, working closely with each person to promote independence, choice, and confidence in everyday life. Our care for people with physical disabilities focuses on enabling mobility, comfort, and participation, whilst those with visual or hearing impairments receive thoughtful, considered support designed around their specific communication and sensory needs. Younger adults who require assistance are equally welcome, and we take the time to understand the goals and lifestyle of each individual so that our care truly reflects who they are. In practice, this means families can expect a genuinely person centred approach. We take time to listen, to build trust, and to work in partnership with relatives, healthcare professionals, and the person receiving care. Every care plan is unique, every visit is meaningful, and every carer we send is chosen with care. Following our most recent CQC inspection in March 2025, we are pleased to be rated Good overall, with a Good rating across every one of the five domains: Safe, Effective, Caring, Responsive, and Well led. For families, this consistent recognition offers real reassurance that the care we deliver meets the standards expected by the regulator and, more importantly, by the people who depend on us. If you are exploring home care options in Brentford or the surrounding Hounslow area for yourself or someone you love, we would be delighted to hear from you. Choosing care is a deeply personal decision, and we are here to answer your questions, understand your circumstances, and help you feel confident about the next step.
Care provided at Key Point Agency
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 28 March 2025
Read the full inspection report on the CQC website.
Common questions about Key Point Agency
Where is Key Point Agency located?
Key Point Agency is a home care agency based in Brentford, Hounslow (TW8 9DN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Key Point Agency provide?
Key Point Agency is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Key Point Agency's CQC rating?
Key Point Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 March 2025. You can read the full CQC report from the link on this page.
Does Key Point Agency provide dementia care?
Yes. Key Point Agency supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Key Point Agency
Can they support someone living with dementia at home?
Yes. Yes. Key Point Agency is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Key Point Agency covers roughly 10 miles from Brentford.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Key Point Agency has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Key Point Agency. Actual fees depend on the room, the level of care and how it is funded.
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