Citibase Slough
Citibase Slough is a home care agency in Uxbridge, Hillingdon (UB8 2HE).
About Citibase Slough
We at Citibase Slough are proud to offer compassionate home care across Uxbridge and the surrounding Hillingdon community, supporting people to live well and safely in the place they know best: their own home. Based in the UB postcode area of Uxbridge, our team is ideally positioned to reach families throughout the London Borough of Hillingdon. Because our care comes to you, the environment that matters most is your own familiar living room, kitchen and garden. We work alongside the rhythms of your household, respecting your routines, your preferences and the personal touches that make a house a home. For many families, this continuity brings enormous comfort, allowing loved ones to remain surrounded by cherished memories, neighbours and community connections whilst receiving the professional support they need. Our care is tailored to a broad range of needs, and we welcome enquiries from families navigating a variety of circumstances. We support older people who value their independence but benefit from a helping hand with daily life, whether that is personal care, meal preparation, medication prompts or simply a reassuring visit. For those living with dementia, we take a patient and person centred approach, focusing on dignity, familiar routines and gentle encouragement to help each day feel calmer and more manageable. Families often tell us that consistent, compassionate support at home can make a meaningful difference to a loved one living with memory loss. We also provide care for adults living with mental health conditions, offering the steady, understanding presence that can help someone feel safer and more supported in their everyday life. Our support for people with physical disabilities is practical and empowering, focusing on what each individual wants to achieve, whether that is greater mobility around the home, help with personal care, or assistance getting out into the community. We are equally committed to supporting younger adults, recognising that care needs at any age deserve a thoughtful, respectful and aspirational approach that champions independence, choice and personal goals. What ties all of our care together is a simple belief: every person we support is an individual with their own story, preferences and ambitions. We take the time to listen, to learn what matters most, and to build a care plan around the person rather than fitting the person into a plan. For families, this means transparency, regular communication and the reassurance that comes from knowing your loved one is treated with warmth and respect. As a newer registered provider, Citibase Slough is currently listed as Not Yet Rated by the Care Quality Commission, following registration activity around our latest inspection date of 31 October 2024. This rating simply reflects that a full CQC inspection has not yet taken place, which is standard for providers at this stage of their journey. We remain fully regulated by the CQC and committed to meeting the fundamental standards of quality and safety that the Commission expects. We welcome open conversations with families about our approach, our team and how we uphold best practice every day, and we are happy to share information that helps you feel confident in your choice. Choosing home care for someone you love is a significant decision, and we understand that families often come to us during moments of uncertainty or change. Our promise is to make that journey feel a little lighter. From your first enquiry, we aim to be clear, kind and unhurried, taking the time to understand your situation before recommending any next steps. Whether you need a few hours of support each week, regular daily visits or more intensive assistance, we will work with you to shape a package of care that feels right for your family. If you are exploring home care options in Uxbridge, Hillingdon or the wider London area, we would be delighted to hear from you. Please get in touch to arrange a friendly conversation, ask any questions you may have, or organise a no obligation assessment in the comfort of your own home. At Citibase Slough, we are here to help you and your loved one feel supported, valued and truly at home.
Care provided at Citibase Slough
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 31 October 2024
Read the full inspection report on the CQC website.
Common questions about Citibase Slough
Where is Citibase Slough located?
Citibase Slough is a home care agency based in Uxbridge, Hillingdon (UB8 2HE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Citibase Slough provide?
Citibase Slough is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Citibase Slough provide dementia care?
Yes. Citibase Slough supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Citibase Slough
Can they support someone living with dementia at home?
Yes. Yes. Citibase Slough is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Citibase Slough covers roughly 10 miles from Uxbridge.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Citibase Slough has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Citibase Slough. Actual fees depend on the room, the level of care and how it is funded.
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