Joyous
Joyous is a home care agency in Hayes, Hillingdon (UB3 4DX).
About Joyous
We at Joyous are proud to provide compassionate home care across Hayes and the wider Hillingdon area, supporting people to live well and safely in the place they know best: their own home. Our mission is to deliver personalised care that honours each person's individuality, preferences, and daily rhythms. Operating throughout the UB postcode area, our team travels to those who need us across Hayes and surrounding neighbourhoods in the London Borough of Hillingdon. Home care means care shaped around your loved one's familiar surroundings, whether that is a family home filled with treasured memories, a bungalow, or a flat within a supported setting. By coming to you, we help preserve the comforting routines, cherished belongings, and connections to community that make a house feel like home. Our care is genuinely broad in scope, reflecting our commitment to meeting people where they are in life. We support older people who may need a gentle helping hand with daily living, from personal care and medication prompts to companionship and meal preparation. For those living with dementia, we provide patient, consistent, and dignified support that recognises the person behind the diagnosis, offering reassurance to families who want their relative to remain in familiar surroundings for as long as possible. We also welcome younger adults into our care, understanding that support needs are not defined by age. For adults with learning disabilities or autism, we focus on enabling independence, respecting individual communication styles, and building trust at a pace that feels right. Our mental health support is delivered with empathy and without judgement, helping people manage daily life whilst working towards their personal goals. For those living with physical disabilities, we offer practical, respectful assistance that promotes autonomy and comfort, and we are experienced in adapting our approach for people with visual or hearing impairments, ensuring that communication remains clear, warm, and person centred. In practice, this breadth means families do not need to navigate multiple providers as needs evolve. Whether your loved one requires a short daily visit, longer periods of companionship, or more comprehensive support, our carers aim to be a steady, reliable presence. We understand that inviting a carer into a family member's home is a significant step, and we approach every visit with professionalism, warmth, and genuine respect for privacy and preference. As a newer registered provider, Joyous is currently listed as Not Yet Rated by the Care Quality Commission, with our most recent regulatory contact recorded on 7 October 2025. A Not Yet Rated status simply indicates that a full comprehensive inspection has not yet taken place, which is entirely normal for agencies at this stage of their registration journey. We are fully registered with the CQC and operate under the same regulatory framework, standards, and expectations as every other provider in England. We welcome the inspection process and see it as a valuable opportunity to demonstrate the quality of care we deliver every day. Choosing care for someone you love is one of the most important decisions a family can make, and we recognise the trust that decision represents. We encourage families in Hayes and across Hillingdon to get in touch, ask questions, and take the time you need to explore whether we are the right fit. Whatever stage you are at in your search, we would be honoured to talk with you about how we can help your loved one continue to live life on their own terms, at home.
Care provided at Joyous
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 7 October 2025
Read the full inspection report on the CQC website.
Common questions about Joyous
Where is Joyous located?
Joyous is a home care agency based in Hayes, Hillingdon (UB3 4DX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Joyous provide?
Joyous is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Joyous provide dementia care?
Yes. Joyous supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Joyous
Can they support someone living with dementia at home?
Yes. Yes. Joyous Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Joyous Limited covers roughly 10 miles from Hayes.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Joyous Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Joyous Limited. Actual fees depend on the room, the level of care and how it is funded.
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