The Wykeham
The Wykeham is a home care agency in Upminster, Havering (RM14 1TH). It holds a CQC rating of Good.
About The Wykeham
We at The Wykeham are proud to offer compassionate home care across Upminster and the wider Havering community, supporting individuals to live well and safely in the place they know best, their own home. Based in the RM postcode area, our team works throughout Upminster and the surrounding neighbourhoods of east London, bringing personalised support directly to residents wherever they call home. Being part of the local community means we understand the area, the people, and the small details that make daily life feel familiar and reassuring. Whether someone lives in a quiet residential street or closer to the town centre, our carers travel to them, fitting around the rhythms of family life rather than asking anyone to adapt to us. Our specialisms span a broad range of needs, reflecting our belief that quality home care should be available to adults of all ages and circumstances. We support older people who wish to remain independent at home, whether they need a little help with daily routines or more comprehensive assistance. We provide dementia care that focuses on familiarity, gentle routine, and dignity, helping families navigate the changes their loved one experiences whilst keeping them in the surroundings they recognise. For adults with learning disabilities or autism, we offer support tailored to each individual's preferences, communication style, and goals, encouraging independence wherever possible. We also care for people living with mental health conditions, providing the kind of steady, respectful presence that supports wellbeing and recovery. Our team is experienced in supporting adults with physical disabilities, ensuring that mobility challenges never stand in the way of a full and meaningful life at home. We support people with visual or hearing impairments, adapting our communication and approach to suit each person's needs, and we work with younger adults whose care requirements differ from those traditionally associated with home care. In practice, this breadth of expertise means families do not need to search elsewhere as needs evolve. A relative whose mobility changes, or whose memory begins to falter, can continue with carers who already know them, their preferences, and their household. For families, this continuity offers enormous peace of mind. You are not handing your loved one over to strangers each week; you are welcoming a familiar team who understand what matters most. The Care Quality Commission inspected us in September 2023 and awarded us a Good rating overall, with Good ratings across every domain assessed: Safe, Effective, Caring, Responsive, and Well led. This consistency across all five areas reflects the standards we hold ourselves to every day. Being rated Good for Safe means families can trust that risks are properly managed and that their loved one is protected. Good for Effective means our care achieves the outcomes it should. Good for Caring speaks to the kindness and respect our team brings to every visit. Good for Responsive means we listen and adapt, and Good for Well led reflects the management and culture that underpins everything we do. We know that choosing home care is rarely a simple decision. It often comes at a difficult moment, when families are worried, tired, and uncertain about what to do next. We understand this, and we promise to listen carefully, explain things clearly, and never rush you. If you are considering home care in Upminster or the surrounding Havering area, we warmly invite you to get in touch. A conversation costs nothing, and it may be the first step towards the reassurance and support your family is looking for.
Care provided at The Wykeham
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 9 September 2023
Read the full inspection report on the CQC website.
Common questions about The Wykeham
Where is The Wykeham located?
The Wykeham is a home care agency based in Upminster, Havering (RM14 1TH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Wykeham provide?
The Wykeham is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is The Wykeham's CQC rating?
The Wykeham is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 September 2023. You can read the full CQC report from the link on this page.
Does The Wykeham provide dementia care?
Yes. The Wykeham supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about The Wykeham
Can they support someone living with dementia at home?
Yes. Yes. The Wykeham is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Wykeham covers roughly 10 miles from Upminster.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
The Wykeham has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from The Wykeham. Actual fees depend on the room, the level of care and how it is funded.
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