Topaz Care and Support Company
Topaz Care and Support Company is a home care agency in Rainham, Havering (RM13 8EU). It holds a CQC rating of Good.
About Topaz Care and Support Company
We at Topaz Care and Support Company are proud to deliver compassionate home care across Rainham and the wider Havering community, supporting people to live well and independently in the place they know best: their own home. Operating throughout the RM postcode area of east London, we bring our care directly to the doorsteps of those who need us. Rainham and its surrounding neighbourhoods are home to a wonderfully diverse community, and we tailor our visits to fit comfortably around the rhythm of each household, whether that means a quiet semi on a residential street or a busy family home filled with loved ones popping in and out. Because our support is delivered in familiar surroundings, residents remain connected to their gardens, neighbours, local shops and the routines that make a house feel like home. Our team supports a broad range of people, and we take great care to match the right approach to each individual. We provide care for older people who value a helping hand to maintain their independence, as well as younger adults navigating life with their own goals and ambitions. We offer thoughtful, person centred support for people living with learning disabilities or autism, focusing on routines, communication preferences and the things that bring genuine enjoyment to daily life. For those managing mental health conditions, we provide steady, reliable companionship and practical assistance that helps build confidence and stability over time. We also support people with physical disabilities, helping with mobility, personal care and the everyday tasks that can become more challenging, always working in a way that respects dignity and promotes autonomy. For residents with visual or hearing impairments, our carers adapt their communication and approach to ensure every interaction feels clear, comfortable and respectful. In practice, this means families can expect consistency, patience and a genuine understanding of the conditions and circumstances that shape their loved one's day. Home care, at its best, is about more than tasks on a checklist. It is about the cup of tea shared at the kitchen table, the gentle encouragement to try something new, the reassurance that someone reliable is on their way. We work closely with families to build a clear picture of what good support looks like for their relative, and we keep that conversation going so the care we provide grows and adapts alongside changing needs. Our most recent Care Quality Commission inspection, carried out in October 2023, awarded us an overall rating of Good. We were rated Good across the Safe, Effective, Caring and Well led domains, reflecting the warmth of our team, the soundness of our practices and the strength of our leadership. The Responsive domain was rated Requires Improvement, and we view this honestly as an area where we continue to focus our energy, refining how we respond to changing needs and ensuring every person we support feels truly heard. For families, a Good rating offers real reassurance: it confirms that independent inspectors found our care to be safe, our staff well trained, and our culture genuinely caring. Choosing home care for someone you love is a significant decision, and we understand the mix of emotions that comes with it. If you are exploring options for a parent, partner, relative or friend in Rainham or the surrounding Havering area, we would be delighted to talk things through with you at your own pace. Reach out whenever you feel ready, and together we can shape a package of support that brings comfort, confidence and continuity to the person at the heart of it all.
Care provided at Topaz Care and Support Company
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 3 October 2023
Read the full inspection report on the CQC website.
Common questions about Topaz Care and Support Company
Where is Topaz Care and Support Company located?
Topaz Care and Support Company is a home care agency based in Rainham, Havering (RM13 8EU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Topaz Care and Support Company provide?
Topaz Care and Support Company is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Topaz Care and Support Company's CQC rating?
Topaz Care and Support Company is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 October 2023. You can read the full CQC report from the link on this page.
Questions families ask about Topaz Care and Support Company
Can they support someone living with dementia at home?
No. Topaz Care and Support Company Limited does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Topaz Care and Support Company Limited covers roughly 10 miles from Rainham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Topaz Care and Support Company Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Topaz Care and Support Company Limited. Actual fees depend on the room, the level of care and how it is funded.
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