Sylvian Care South
Sylvian Care South is a home care agency in Rainham, Havering (RM13 8EU).
About Sylvian Care South
Sylvian Care Havering South is a home care agency supporting people in their own homes in Rainham and the southern part of the London Borough of Havering. We work with older people and with younger adults, including people living with dementia and people with physical disabilities. Most people would rather stay in their own home, and our job is to make that practical for as long as it can be. Visits may cover help with getting up or going to bed, washing and dressing, medicines, preparing meals, keeping on top of the house, or company and support to get out. We agree what is needed with the person, and with family where they want them involved, and we adjust it as circumstances change. Continuity is something we work hard at. A carer who knows a person's routine notices when they are not quite themselves, and that early notice matters. We would also rather ring and say we are running late than simply arrive late. We have not yet been given an overall rating by the Care Quality Commission. Until we have, we would encourage anyone considering us to ask direct questions about how we recruit and train our carers, how medicines are managed and what happens if a call is missed. We would rather answer those questions than have you wonder. Please get in touch if you would like to talk things through.
Care provided at Sylvian Care South
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Sylvian Care South
Where is Sylvian Care South located?
Sylvian Care South is a home care agency based in Rainham, Havering (RM13 8EU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Sylvian Care South provide?
Sylvian Care South is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Sylvian Care South provide dementia care?
Yes. Sylvian Care South supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Sylvian Care South
Can they support someone living with dementia at home?
Yes. Yes. Sylvian Care Havering South is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Sylvian Care Havering South covers roughly 10 miles from Rainham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Sylvian Care Havering South has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Sylvian Care Havering South. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Sylvian Care South
Dementia Care at Sylvian Care South
Sound dementia support at home leans on familiar routines, calm and unhurried visits, and carers who recognise when a person is not quite themselves and act on it early. Sylvian Care Havering South is registered for dementia care, and its own material notes that continuity of carer is something the agency works at, though the CQC has not yet published a rating. Families should ask how the service responds when someone becomes distressed or refuses a call, how risks around leaving the home unaccompanied are talked through with relatives, and how the plan is reviewed as memory and mobility change. It is also worth checking what dementia specific training carers receive and how information is shared between visits so that small changes are not lost.
Home Care at Sylvian Care South
A visiting service brings support to the front door rather than asking someone to move, and Sylvian Care Havering South in Rainham is registered with the Care Quality Commission to provide home care across the southern part of the borough. Calls can be short pop ins for medication or a full hour covering personal care, meals and light housework, with the mix agreed between the person, the agency and, where wanted, family. Private hourly rates across London commonly fall between £30 and £36, while Havering Council pays its own commissioned rate for arranged packages. Because the service has not yet been inspected and rated by the CQC, it is sensible to ask directly about recruitment checks, carer training, how medicines are recorded and what happens on the rare occasion a visit is missed or delayed.
Older Person Care at Sylvian Care South
Day to day help for older people at home often covers getting washed and dressed, prompting or administering medicines at the right times, preparing something to eat and offering the kind of steady company that keeps spirits up. Sylvian Care Havering South is registered with the CQC for older person care, though it has not yet received an overall rating. Home care in this part of London tends to sit between £30 and £36 an hour, with Havering Council commissioning at its own agreed rate for funded packages. Families weighing it up should ask how morning and evening rounds are planned, whether the same small group of carers covers a person over the week, and what the agency can offer if someone needs a late call or overnight support. It is also worth asking how missed visits are picked up and escalated.
Younger Adults at Sylvian Care South
Adults under 65 usually want support that fits around work, study, relationships and hobbies rather than a routine designed for later life. Sylvian Care Havering South is registered to work with younger adults in their own homes. It is worth asking how carers are matched to a person's age and interests, and how the service supports goals like getting to college, the gym or social plans.
Physical Disability at Sylvian Care South
Adults with mobility or dexterity difficulties often need help with transfers, personal care, medication and getting out into the community, delivered in a way that supports independence rather than replacing it. Sylvian Care Havering South is registered for this type of support. Ask how carers are briefed on using hoists, slings or other equipment already in the home, how they work alongside occupational therapy recommendations, and how visits are timed around appointments and rehabilitation.
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