Operations Office
Operations Office is a home care agency in Rainham, Havering (RM13 9XL).
About Operations Office
At Operations Office, we provide home care support to people living in Rainham and across the Havering area. We work with individuals in their own homes, helping them to maintain their independence and continue living life on their own terms. We support a wide range of people, including older adults, younger adults, and those living with dementia, learning disabilities, autism, mental health conditions, or physical disabilities. We also work with individuals affected by alcohol or drug misuse, approaching every situation with understanding and without judgement. Our aim is simple: to get to know each person properly, understand what matters to them, and build support around their life rather than around a rigid routine. Home care means something different to everyone. For some people it is a few hours of help each week to manage daily tasks. For others it is more regular, hands on support that enables them to stay safely at home rather than moving into residential care. Whatever the level of need, we take the time to understand the individual before we put anything in place. We believe that good care starts with good relationships. That means being consistent, being honest, and following through on what we say we will do. We know that inviting someone into your home takes trust, and we do not take that lightly. Our team works across Rainham and the surrounding Havering area, supporting people from all walks of life and all kinds of backgrounds. We are committed to listening to the people we support and to the families involved in their care, because the people closest to a situation usually know it best. If you would like to find out more about how we can help you or someone you care about, we would be very happy to talk things through.
Care provided at Operations Office
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 28 November 2025
Read the full inspection report on the CQC website.
Common questions about Operations Office
Where is Operations Office located?
Operations Office is a home care agency based in Rainham, Havering (RM13 9XL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Operations Office provide?
Operations Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Operations Office provide dementia care?
Yes. Operations Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Operations Office
Can they support someone living with dementia at home?
Yes. Yes. Operations Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Operations Office covers roughly 10 miles from Rainham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Operations Office has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Operations Office. Actual fees depend on the room, the level of care and how it is funded.
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