Pulse@Home
Pulse@Home is a home care agency in London, Hackney (EC2A 2AP). It holds a CQC rating of Good.
About Pulse@Home
We at Pulse@Home are proud to provide compassionate home care across London, supporting people in the familiar comfort of their own homes throughout Hackney and the surrounding community. As a dedicated home care agency, we believe that the right support, delivered with warmth and respect, can help individuals continue living life on their own terms. Based in the heart of the capital within the EC postcode area, our team is well placed to reach those living across Hackney and nearby London neighbourhoods. Rather than asking people to adapt to a new setting, we come to where life already happens, whether that is a long established family home, a quiet flat, or sheltered accommodation. This means routines, treasured possessions, and beloved neighbours all remain part of daily life. The breadth of our care reflects the diverse community we serve. We support older people who simply need a helping hand with daily tasks, as well as those living with dementia, where consistency, patience, and gentle reassurance make all the difference. Our team is experienced in caring for younger adults, individuals with physical disabilities, and those with visual or hearing impairments, tailoring our approach so that communication and dignity are always at the centre of what we do. We also extend our care to people facing mental health challenges, eating disorders, and those navigating recovery from alcohol or drug misuse. In practice, this means we understand that care is rarely just about physical wellbeing. It is about listening without judgement, building trust over time, and working alongside families and other professionals to create a plan that genuinely fits the person in front of us. For loved ones, this can bring enormous peace of mind, knowing that the person they care about is receiving thoughtful, individualised support from people who truly understand their needs. Our commitment to quality is reflected in our CQC inspection outcome, where we were rated Good overall, with Good ratings across every domain assessed, namely Safe, Effective, Caring, Responsive, and Well-led. For families considering home care, this independent recognition offers reassurance that the support we provide meets the standards expected by the regulator, and that our team operates with safety, kindness, and professionalism at its core. We know that choosing care for yourself or someone you love is one of the most personal decisions a family can make. If you would like to learn more about how we could support you or a member of your family in London, we warmly invite you to get in touch. We are here to listen, to answer your questions, and to help you take the next step with confidence.
Care provided at Pulse@Home
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 8 February 2020
Read the full inspection report on the CQC website.
Common questions about Pulse@Home
Where is Pulse@Home located?
Pulse@Home is a home care agency based in London, Hackney (EC2A 2AP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Pulse@Home provide?
Pulse@Home is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Pulse@Home's CQC rating?
Pulse@Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 February 2020. You can read the full CQC report from the link on this page.
Does Pulse@Home provide dementia care?
Yes. Pulse@Home supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Pulse@Home
Can they support someone living with dementia at home?
Yes. Yes. Pulse@Home is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Pulse@Home covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Pulse@Home has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Pulse@Home. Actual fees depend on the room, the level of care and how it is funded.
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