Not Just Seen Care Services
Not Just Seen Care Services is a home care agency in London, Hackney (E5 9QD).
About Not Just Seen Care Services
We at Not Just Seen Care are proud to offer compassionate home care across London, bringing dedicated support directly to people living in Hackney and the surrounding communities in the E postcode area. Our mission is simple: to help individuals live well and safely in the place they love most, their own home. Operating throughout the London Borough of Hackney, we understand the rhythm of local life and the importance of continuity for those we support. Rather than asking people to adapt to a new environment, we come to you, weaving personalised care into the familiar surroundings, routines, and neighbourhoods that make a house a home. This community rooted approach means our care is shaped by the people, places, and preferences that matter most to each individual. Our team supports a broad range of needs, offering older person care, dementia care, mental health support, care for adults with physical disabilities, and tailored assistance for younger adults. For families navigating a dementia diagnosis, this means having a consistent, patient presence who understands the value of gentle routines and reassurance. For those managing a physical disability or long term mental health condition, it means practical, respectful support that promotes independence rather than replacing it. For older loved ones, it means someone who takes the time to listen, to help with daily tasks, and to bring genuine warmth into every visit. Home care with us is never one size fits all. Whether a person needs a short daily call to assist with medication and meals, or more comprehensive support throughout the day, we build a plan around the individual, not the other way round. Families often tell us that the greatest relief comes from knowing their relative is treated with dignity, spoken to as a whole person, and supported by carers who genuinely care. As a newer presence within the regulated care landscape, we are currently awaiting our first CQC inspection and rating. Whilst we do not yet have a published overall rating, we operate to the standards set out by the Care Quality Commission and welcome open conversations with families about our approach, our team, and how we work. We believe trust is earned through transparency, consistency, and the everyday kindness shown by our carers. Choosing home care is a significant decision, and we know it often comes at an emotional time. If you are exploring options for yourself or a loved one in Hackney or the wider East London area, we warmly invite you to get in touch. We would be delighted to talk through your situation, answer your questions, and help you feel confident about the next step, whenever you are ready to take it.
Care provided at Not Just Seen Care Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Not Just Seen Care Services
Where is Not Just Seen Care Services located?
Not Just Seen Care Services is a home care agency based in London, Hackney (E5 9QD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Not Just Seen Care Services provide?
Not Just Seen Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Not Just Seen Care Services provide dementia care?
Yes. Not Just Seen Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Not Just Seen Care Services
Can they support someone living with dementia at home?
Yes. Yes. Not Just Seen Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Not Just Seen Care Services covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Not Just Seen Care Services has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Not Just Seen Care Services. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in London
Browse all home care in London.