Borough of Extra Care

Borough of Extra Care is a home care agency in London, Hackney (E8 1DY).

About Borough of Extra Care

We at London Borough of Hackney Extra Care are proud to provide dedicated home care across the vibrant community of Hackney in London, supporting individuals to live safely and comfortably in the place they know best: their own home. Operating throughout the E postcode area and the wider Hackney borough, our team travels to residents across this diverse and richly connected part of the capital. Whether our clients live in a quiet residential street, a purpose built extra care scheme, or a lively neighbourhood close to Hackney's parks, markets and community centres, we bring compassionate support directly to their doorstep. Remaining in familiar surroundings, close to loved ones, cherished routines and the local community, can make an enormous difference to wellbeing, and it is a privilege to help make that possible. Our specialisms reflect the wide range of needs within the communities we serve. For older people, we offer respectful, person centred support with daily living, promoting dignity, independence and confidence. Our dementia care is delivered with patience and understanding, helping individuals to feel calm, safe and valued whilst offering families the reassurance that a knowledgeable team is by their side. We also support adults living with learning disabilities and autism, tailoring our approach so that each person can thrive on their own terms, with routines, communication styles and preferences fully respected. For those managing mental health conditions, we provide steady, empathic support that focuses on stability, encouragement and building trust over time. We assist people with physical disabilities to maintain independence at home, offering practical help with mobility, personal care and daily tasks in a way that centres the individual's choices. Our team is also experienced in supporting people with visual and hearing impairments, adapting our communication and approach to ensure every person feels heard, understood and fully involved in decisions about their care. In addition, we offer sensitive, non judgemental support for individuals affected by alcohol or drug misuse, working alongside them with warmth and respect as they navigate their journey. In practice, this breadth of expertise means families can feel confident that their loved one is being cared for by a team who truly understand complex and individual needs. Care plans are shaped around the person, not the other way around, and we work closely with families, healthcare professionals and community partners to ensure joined up, thoughtful support. As a newer registration with the Care Quality Commission, we are currently listed as Not Yet Rated, with our most recent inspection engagement dated March 2025. Whilst a formal rating is still to be published, we remain fully committed to the standards, transparency and continuous improvement that the CQC framework represents, and we welcome open conversations with families about how we work and the quality we strive to deliver every day. Choosing home care is a deeply personal decision, and we understand that reaching out is often the hardest step. If you are exploring support for yourself or someone you love in Hackney, we warmly invite you to get in touch. Our team is here to listen, to answer your questions honestly, and to help you find the right path forward with kindness, patience and care.

Care provided at Borough of Extra Care

Read the full inspection report on the CQC website.

Common questions about Borough of Extra Care

Where is Borough of Extra Care located?

Borough of Extra Care is a home care agency based in London, Hackney (E8 1DY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Borough of Extra Care provide?

Borough of Extra Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Borough of Extra Care provide dementia care?

Yes. Borough of Extra Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Borough of Extra Care

Can they support someone living with dementia at home?

Yes. Yes. London Borough of Hackney Extra Care is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. London Borough of Hackney Extra Care covers roughly 10 miles from London.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

London Borough of Hackney Extra Care has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from London Borough of Hackney Extra Care. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in London

Browse all home care in London.