Tercare
Tercare is a home care agency in London, Greenwich (SE18 1SL).
About Tercare
We at Tercare are proud to offer compassionate home care across London, supporting individuals in the borough of Greenwich and the wider SE postcode area to live safely and comfortably in the place they know best: their own home. Rooted in the vibrant community of Greenwich, we bring care directly to the doorsteps of those who need us. Rather than asking families to adjust to an unfamiliar environment, we work within the familiar walls, routines, and neighbourhoods that mean so much to the people we support. From quiet residential streets to bustling parts of London, our team travels to meet each individual where they are, ensuring continuity, comfort, and dignity throughout every visit. Our care is thoughtfully tailored to reflect the diverse needs of the people who welcome us into their homes. We specialise in older person care and home care, providing steady, reliable support with daily routines, personal care, medication prompts, and companionship. For those living with dementia, we take a patient and person centred approach, focusing on gentle reassurance, familiar routines, and meaningful engagement that helps reduce anxiety and preserve a sense of self. We also support adults living with mental health needs, offering a calm and understanding presence that respects each person's journey. For individuals with a physical disability, our team assists with mobility, transfers, and everyday tasks in a way that promotes independence rather than diminishes it. We are equally attentive to those with visual or hearing impairment, adapting how we communicate so that every interaction feels clear, respectful, and unhurried. Younger adults who benefit from tailored support at home will also find a team that listens, adapts, and champions their goals. In practice, this means families can trust that a loved one is not simply being cared for, but truly known. We take time to understand preferences, life stories, cultural backgrounds, and the small details that make each day feel right. Whether it is a preferred cup of tea in the morning, a favourite radio programme in the afternoon, or a familiar walking route through the local area, we build our support around the individual rather than the other way round. As a newer presence within the CQC framework, Tercare is currently listed as Not Yet Rated. This simply reflects the stage of our regulatory journey and does not diminish the standards we hold ourselves to every single day. We are fully committed to the values that underpin high quality care in England: safety, effectiveness, responsiveness, caring practice, and strong leadership. Families are warmly encouraged to speak with us directly, ask questions, and learn more about how we work, so they can feel confident in the choice they are making. Choosing home care is a deeply personal decision, and we understand the worry that often accompanies it. If you are exploring options for yourself or a loved one in Greenwich or the wider London area, we would be delighted to hear from you. Reach out to Tercare for a warm, honest conversation about your needs, and let us show you how thoughtful, respectful care at home can make all the difference.
Care provided at Tercare
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Tercare
Where is Tercare located?
Tercare is a home care agency based in London, Greenwich (SE18 1SL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Tercare provide?
Tercare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Tercare provide dementia care?
Yes. Tercare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Tercare
Can they support someone living with dementia at home?
Yes. Yes. Tercare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Tercare Ltd covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Tercare Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Tercare Ltd. Actual fees depend on the room, the level of care and how it is funded.
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