Diamond Gate Care Services
Diamond Gate Care Services is a home care agency in London, Greenwich (SE18 1PR). It holds a CQC rating of Requires Improvement.
About Diamond Gate Care Services
We at Diamond Gate Care Services are a home care provider based in the London borough of Greenwich, offering personalised support to individuals in the comfort and familiarity of their own homes across the SE postcode area. Operating from our Greenwich base, we bring care directly to where our clients feel most at ease: their own front door. As a home care provider rather than a residential setting, our environment is shaped by each person we support. We adapt to the rhythms of their household, respect their routines, and work alongside family members to ensure the home remains a place of comfort, dignity, and independence. Being rooted in the local community means we understand the neighbourhoods we serve and the people who live in them. Our care encompasses a broad range of needs, allowing us to support adults at different stages of life and with varying requirements. We provide older person care for those who wish to remain independent at home as they age, and dementia care delivered with patience, consistency, and an understanding of how familiar surroundings can bring reassurance to those living with memory loss. We also support younger adults, individuals with learning disabilities or autism, those with physical disabilities, and people living with visual or hearing impairments. In practice, this means our care plans are shaped around the individual, whether that involves help with personal care, medication support, companionship, mobility assistance, or specialist communication approaches. Families can feel confident that their loved one is receiving support tailored to their unique circumstances rather than a one size approach. Our most recent CQC inspection, carried out in August 2025, gave us an overall rating of Requires Improvement. Whilst we were rated Good for being Caring, which reflects the genuine warmth and compassion our team brings to every visit, we acknowledge that improvements are needed across the Safe, Effective, Responsive, and Well led domains. We take this feedback seriously and are actively working to strengthen our practices, systems, and leadership so that every aspect of our care matches the kindness our clients already experience. Transparency matters to us, and we believe families deserve to know exactly where we stand as we continue to grow and improve. Choosing home care is a deeply personal decision, and we understand the trust it takes to invite a care provider into a loved one's home. If you are exploring options for yourself or a family member in Greenwich or the wider London area, we warmly invite you to get in touch. We are happy to answer your questions, discuss your needs, and help you decide whether our support is the right fit for your family.
Care provided at Diamond Gate Care Services
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 19 August 2025
Read the full inspection report on the CQC website.
Common questions about Diamond Gate Care Services
Where is Diamond Gate Care Services located?
Diamond Gate Care Services is a home care agency based in London, Greenwich (SE18 1PR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Diamond Gate Care Services provide?
Diamond Gate Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Diamond Gate Care Services's CQC rating?
Diamond Gate Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 19 August 2025. You can read the full CQC report from the link on this page.
Does Diamond Gate Care Services provide dementia care?
Yes. Diamond Gate Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Diamond Gate Care Services
Can they support someone living with dementia at home?
Yes. Yes. Diamond Gate Care Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Diamond Gate Care Services Limited covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Diamond Gate Care Services Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Diamond Gate Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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