Which home care agencies cover Filey?

Three agencies match this search, and each has its own profile on Care Assura. All of them are registered with the Care Quality Commission to provide personal care in people's own homes. The profiles show the published inspection rating and link through to the full report behind it. Coverage can vary street by street at the edges of any agency's area, so it is worth confirming the address is within range when you first make contact.

What should I ask an agency before agreeing a package?

Ask how many different care workers would visit in a typical fortnight and how a regular worker's absence is covered. Ask what the realistic arrival window is for the first visit of the day and what the minimum visit length is. Ask to see the most recent inspection report alongside the agency's own response to anything raised in it. Request the full rate card in writing, including weekend and bank holiday rates, and establish the notice period for changing or cancelling visits.

What is the difference between a residential care home and a nursing home?

A residential care home provides personal care, meaning help with washing, dressing, eating, mobility and prescribed medication, delivered by care staff. A nursing home holds an additional registration requiring a qualified nurse on duty at all times, which allows it to manage clinical needs such as wound care, catheters and feeding tubes. Home care sits before either of those, bringing support into a person's own house by the hour rather than moving them. The usual sequence is to build up care at home first and consider a move only when the hours needed can no longer sensibly be delivered there.

Can North Yorkshire Council pay towards care at home?

It can, where the care needs assessment identifies eligible needs and a financial assessment shows that capital and income fall within the means tested limits. North Yorkshire Council carries out both assessments and arranges funded support for anyone who qualifies. Where someone is eligible, they can ask for a direct payment and arrange their own support rather than having the council commission it. Anyone whose assets exceed the capital threshold pays for the package themselves and contracts directly with the agency.

How do I arrange a care needs assessment in Filey?

Approach the adult social care team at North Yorkshire Council and request a care needs assessment for the person who needs support. The assessment is free and is not affected by income or savings, so it is worth having even if you expect to pay privately. Ask for a carer's assessment at the same time if a relative is already providing help, as it looks at the impact on them rather than on the person being cared for. Keep copies of both written outcomes, because they stay useful as needs change.

How soon can care at home usually start?

An agency approached directly can sometimes begin within a few days, depending on the hours wanted and how hard those slots are to staff. A funded package takes longer, because the needs assessment and the financial assessment both have to be completed first, so allow some weeks. Where a hospital discharge is involved, the ward will usually set the process in motion, but you can ask for an assessment yourself at any stage. Having spoken to an agency before the need becomes urgent makes the eventual arrangement considerably quicker.

Home Care in Filey

Filey has 3 CQC registered home care agencies. 3 are rated Good. 1 of the 3 was last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Filey at a glance

What the local numbers say about home care in Filey, to help you judge the options below.

Hourly care visits, Yorkshire and The Humber: £24.99 to £36.00 an hour. Middle half of prices from 5 agencies.
People aged 75 and over: 87,700. Rising to 106,000 by 2035, up 21%
Living with dementia, aged 65 and over (estimate): 11,300. Rising to 14,700 by 2035, up 29%
People aged 85 and over: 23,200. Rising to 35,500 by 2035, up 53%
Dementia diagnosis rate: 60%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 1 opened, 9 closed. 142 registered today.
Choice of agencies: 28 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Compared with the rest of North Yorkshire: Fewer agencies. North Yorkshire has fewer agencies than average for the size of its older population.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

What home care in Filey involves and what to look for

Home care is bought by the hour, and that single fact shapes everything about how well it works. A package built from short visits can cover medication, meals and personal care perfectly well, but it cannot provide company through the afternoon or supervision overnight. Being honest at the outset about which of those is actually needed prevents a great deal of disappointment later.

Matching the hours to the need

Start by writing down what goes wrong on a difficult day and when it happens, rather than asking in the abstract how much care is needed. Morning visits tend to be the hardest to staff, because everyone wants one at the same time, so ask what the realistic arrival window is rather than the ideal. Ask the minimum visit length the agency will accept, since very short calls leave almost no time for anything beyond the essential task. Where nights are the problem, ask whether the agency offers waking nights or sleep in support at all, as not every provider does.

Continuity, timekeeping and who actually turns up

The question that matters most is how many different care workers would come in a typical fortnight. A small rota that the person recognises is worth more than a larger agency with a bigger roster, particularly where memory problems are involved. Ask how visits are covered when someone is ill or on leave, whether you will be told in advance if the usual worker changes, and how late a visit has to be before anyone contacts you. Ask too how the agency records what was done at each visit and how a family member can see those notes, because that log is how you will spot a problem early.

Getting an assessment and sorting out the funding

How care is funded determines how quickly it can start. An agency approached directly can often begin within days, whereas a funded package waits on assessments that have to be arranged first.

The care needs assessment and the carer's assessment

A care needs assessment is free and open to anyone who appears to need care and support, regardless of savings or income. North Yorkshire Council adult social care is responsible for carrying out that assessment and for arranging funded support where the national eligibility criteria are met. Where a relative is already providing help, that relative can request a separate carer's assessment covering the effect caring is having on their own health, work and life. Ask for both written outcomes, since they describe the need in terms an agency will recognise and make the conversation about hours much more straightforward.

What home care costs and how it is charged

Care at home is means tested, so a financial assessment establishes what the person contributes from capital and income, and anyone above the threshold arranges and pays for the support themselves. Agencies normally charge an hourly rate, often with a higher rate at weekends, on bank holidays and for shorter visits, so ask for the full rate card rather than a single figure. Check whether travel time or mileage is billed separately and what the notice period is for cancelling a visit. Ask finally how the rate changes if the number of visits rises, because packages tend to grow rather than shrink over time.

3 home care in Filey

JL Care Services · 2 Chapel Street, Filey, North Yorkshire, YO14 9EA
Home care · CQC Good · Run by JL Care Services Ltd
JL Care provides care and support to people in their own homes in Filey and the surrounding part of North Yorkshire. We support older people, including many living with dementia, and adults of any age with a learning disability or autism,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Happy 2 Help Community Care · 34 Evron Centre, Filey, North Yorkshire, YO14 9DW
Home care · CQC Good · Run by Happy 2 Help Community Care Ltd
We at Happy 2 Help Community Care are proud to offer compassionate home care across Filey and the wider North Yorkshire community, supporting individuals to live safely, comfortably, and independently in the place they know best: their own...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
Home Care · 49 Station Avenue, Filey, North Yorkshire, YO14 9AE
Home care · CQC Good · Run by Filey Home Care Ltd
Filey Home Care provides care and support to people in their own homes in Filey and the surrounding part of North Yorkshire. We work with older people and younger adults, people living with dementia, people managing mental health...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse

What home care costs

Type of care	What it costs
Hourly care visits, Yorkshire and The Humber Middle half of prices from 5 agencies. Median £28.99. Shown for Yorkshire and The Humber because too few North Yorkshire agencies publish a rate.	£24.99 to £36.00 an hour
What North Yorkshire pays Average hourly rate, October 2026.	£26.01 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

JL Care Services, 3 December 2024, Good
Happy 2 Help Community Care Ltd, 5 August 2024, Good
Filey Home Care Ltd, 8 September 2021, Good

Longest since a report

Filey Home Care Ltd, 8 September 2021, Good
Happy 2 Help Community Care Ltd, 5 August 2024, Good
JL Care Services, 3 December 2024, Good

Frequently asked questions about home care in Filey

How many home care agencies are there in Filey?

Filey has 3 CQC registered home care agencies: 3 Good. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Filey?

Hourly care visits, Yorkshire and The Humber: £24.99 to £36.00 an hour. Middle half of prices from 5 agencies. Median £28.99. Shown for Yorkshire and The Humber because too few North Yorkshire agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Filey were inspected most recently?

JL Care Services (3 December 2024), Happy 2 Help Community Care Ltd (5 August 2024) and Filey Home Care Ltd (8 September 2021) have the most recent CQC reports.

Local care news in North Yorkshire

CQC register adds a new care home in North Yorkshire: Rosedale Nursing Home (5 November 2026)

More local care news for North Yorkshire