VCare-24 and Operations Centre

VCare-24 and Operations Centre is a home care agency in York, East Riding of Yorkshire (YO42 1NP).

About VCare-24 and Operations Centre

VCare 24 provides home care to people in York and the surrounding area. We support people living with dementia, people managing mental health conditions, people with physical disabilities, and people who have sight or hearing loss. We come to you, which means our work has to bend around your household rather than the other way round. Depending on what is needed, a visit might cover help with washing and dressing, prompting or giving medicines, cooking a meal and seeing that it is eaten, laundry and tidying, shopping, or support to get out to appointments and to see people. Some visits are short and practical, others are longer, and for some people company is as much the point as the tasks. Before anything starts we agree a plan with you, and with your family if that is what you want. We ask how you like things done, what you would rather manage yourself, what a difficult day looks like and who we should contact if we are worried. Then we revisit that plan when your circumstances change instead of filing it away. For anybody living with dementia and for anybody with mental health needs, steadiness counts for a great deal, so we keep the visiting team small, follow a recognisable routine, and pay attention when somebody seems less well than they were.

Care provided at VCare-24 and Operations Centre

Read the full inspection report on the CQC website.

Common questions about VCare-24 and Operations Centre

Where is VCare-24 and Operations Centre located?

VCare-24 and Operations Centre is a home care agency based in York, East Riding of Yorkshire (YO42 1NP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does VCare-24 and Operations Centre provide?

VCare-24 and Operations Centre is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does VCare-24 and Operations Centre provide dementia care?

Yes. VCare-24 and Operations Centre supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about VCare-24 and Operations Centre

Can they support someone living with dementia at home?

Yes. Yes. VCare-24 Head Office and Operations Centre is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. VCare-24 Head Office and Operations Centre covers roughly 10 miles from York.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

VCare-24 Head Office and Operations Centre has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from VCare-24 Head Office and Operations Centre. Actual fees depend on the room, the level of care and how it is funded.

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