London Borough
London Borough is a home care agency in Southall, Ealing (UB1 1NW). It holds a CQC rating of Good.
About London Borough
We at London Borough of Ealing are proud to offer compassionate home care across Southall and the wider Ealing community, supporting individuals to live safely and comfortably in the place they know best: their own home. Operating throughout the UB postcode area and the surrounding neighbourhoods of the London Borough of Ealing, our team travels to those who need us, bringing personalised support directly to the doorsteps of residents across Southall and beyond. By providing care in familiar surroundings, we help the people we support maintain their routines, cherished possessions, and connections to family, friends, and the local community they have built their lives within. Our specialisms reflect the broad and diverse needs of the community we serve. We provide dedicated older person care, helping those in later life to remain independent for as long as possible, and we offer specialist dementia care designed to bring reassurance, dignity, and gentle structure to daily life. For adults living with a learning disability or autism, we tailor our approach to individual communication styles, sensory needs, and personal goals, encouraging confidence and choice at every step. We also support people experiencing mental health challenges, offering steady, non-judgemental care that focuses on wellbeing and stability. Our team works with individuals living with physical disabilities to promote mobility, comfort, and independence, and we have experience supporting those with visual or hearing impairments through thoughtful, adaptive communication. Younger adults are welcomed with care plans that respect their aspirations and lifestyle, whilst those affected by alcohol or drug misuse receive understanding and practical support on their personal journey. In practice, this means families can expect a genuinely holistic approach. Whether a loved one needs help with personal care in the morning, medication prompts throughout the day, companionship during quieter hours, or more complex support around a specific condition, we build a plan around the person rather than fitting the person around a plan. We understand that inviting a care team into a home is a significant step, and we treat that trust with the seriousness it deserves. As a service provided by the London Borough of Ealing, we currently hold a status of Not Yet Rated with the Care Quality Commission. This simply means the CQC has not yet completed a full inspection and published a formal rating. Families are welcome to ask us directly about how we uphold quality, safety, and best practice in the meantime, and we encourage open conversations about the standards we hold ourselves to every day. If you are exploring home care options for yourself or someone you love in Southall or the wider Ealing area, we warmly invite you to get in touch. Choosing care can feel overwhelming, but you do not have to navigate it alone. Our team is here to listen, answer your questions, and help you find the right way forward with kindness and clarity.
Care provided at London Borough
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 3 September 2026
Read the full inspection report on the CQC website.
Common questions about London Borough
Where is London Borough located?
London Borough is a home care agency based in Southall, Ealing (UB1 1NW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does London Borough provide?
London Borough is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is London Borough's CQC rating?
London Borough is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 September 2026. You can read the full CQC report from the link on this page.
Does London Borough provide dementia care?
Yes. London Borough supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about London Borough
Can they support someone living with dementia at home?
Yes. Yes. London Borough of Ealing is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. London Borough of Ealing covers roughly 10 miles from Southall.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
London Borough of Ealing has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from London Borough of Ealing. Actual fees depend on the room, the level of care and how it is funded.
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