Jemis Care
Jemis Care is a home care agency in Southall, Ealing (UB1 3HA). It holds a CQC rating of Requires Improvement.
About Jemis Care
We at Jemis Care are a dedicated home care agency serving families across Southall and the wider Ealing borough, bringing compassionate, personalised support directly into the place people love most: their own home. Our mission is to help individuals live safely, comfortably and with dignity in familiar surroundings. Based in the UB postcode area of West London, we are well placed to reach residents throughout Southall and the neighbouring communities of Ealing. Because we deliver care in people's own homes, the environment is always one that feels reassuring and personal. Whether a resident lives in a family house, a flat or sheltered accommodation, our team adapts to that setting, respecting the routines, memories and preferences that make each home unique. The breadth of our specialisms means we can support a wide range of people at different stages of life. For older adults, we provide gentle, respectful assistance with everyday tasks such as personal care, mobility, medication prompts and companionship, helping to preserve independence for as long as possible. Our dementia care approach is grounded in patience and consistency, recognising that familiar faces and calm routines can make an enormous difference to someone living with cognitive change. Families often tell us how reassuring it is to know a trusted carer is visiting a loved one who might otherwise feel isolated or confused. We also support adults with learning disabilities and autism, working closely with each person to understand their communication style, sensory needs and personal goals. For those living with mental health conditions, our team offers a steady, non judgemental presence, encouraging wellbeing whilst respecting boundaries. We provide practical and empathetic support for people with physical disabilities, as well as those with visual or hearing impairments, tailoring our communication and physical assistance to suit each individual. Younger adults transitioning into independent living can also count on us for the right blend of encouragement and hands on help. In practice, this means every care package we build is genuinely bespoke. We take time to sit down with the person and their family, understand what a good day looks like, and shape our visits around that. Whether it is help getting up in the morning, support with meals, accompaniment to appointments, or overnight reassurance, our aim is to make life easier without taking away the choices that matter. Our most recent CQC inspection, carried out on 21 June 2023, resulted in an overall rating of Requires Improvement. We want to be open about this. The inspectors rated us Good in three important areas: Effective, Caring and Responsive. This reflects the warmth, skill and attentiveness our carers bring to every visit, and the way we tailor support to each person's changing needs. The domains rated Requires Improvement, Safe and Well led, have been the focus of dedicated work since the inspection. We take that feedback seriously and view it as a clear roadmap for strengthening our governance, oversight and safety practices so that every family who chooses us feels completely confident in the care being delivered. Continuous improvement is not a slogan for us; it is a daily commitment. Choosing home care is a deeply personal decision, and we understand the weight of that choice. If you are exploring options for a parent, partner or loved one in Southall or the surrounding Ealing area, we warmly invite you to get in touch with us at Jemis Care. We would be glad to listen, answer your questions honestly, and talk through how we might help your family find the right balance of support, independence and peace of mind.
Care provided at Jemis Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 21 June 2023
Read the full inspection report on the CQC website.
Common questions about Jemis Care
Where is Jemis Care located?
Jemis Care is a home care agency based in Southall, Ealing (UB1 3HA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Jemis Care provide?
Jemis Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Jemis Care's CQC rating?
Jemis Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 21 June 2023. You can read the full CQC report from the link on this page.
Does Jemis Care provide dementia care?
Yes. Jemis Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Jemis Care
Can they support someone living with dementia at home?
Yes. Yes. Jemis Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Jemis Care covers roughly 10 miles from Southall.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Jemis Care has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Jemis Care. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Southall
Browse all home care in Southall.