AUM Care Group (UK)
AUM Care Group (UK) is a home care agency in Southall, Ealing (UB1 3EJ). It holds a CQC rating of Good.
About AUM Care Group (UK)
At AUM Care Group, we provide home care to people living in Southall, Ealing and the surrounding areas. We come to you, supporting you in the place you know best, your own home, so that you can carry on living your life in the way that suits you. We work with a wide range of people, including older adults, younger adults, and individuals living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We take the time to understand what matters to each person we support, because good care really does depend on knowing the individual, not just the condition or the care plan. Our team is carefully matched to the people we support. We think about communication styles, cultural background, language, and personal preferences when arranging care, and we make adjustments as needs change over time. Many of the people we support and their families tell us that consistency matters enormously to them, and we do our best to make sure familiar faces show up reliably. We are proud that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good. That outcome reflects the work our team puts in every day, and we do not take it for granted. We continue to look at where we can do better and we welcome honest feedback from the people we support and their families. If you are thinking about home care for yourself or someone you care about, we are happy to have a straightforward conversation about what support might look like and whether we are the right fit. There is no pressure and no jargon, just an honest discussion about how we might be able to help. We are based in Southall and this community is one we genuinely care about being part of.
Care provided at AUM Care Group (UK)
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 4 January 2023
Read the full inspection report on the CQC website.
Common questions about AUM Care Group (UK)
Where is AUM Care Group (UK) located?
AUM Care Group (UK) is a home care agency based in Southall, Ealing (UB1 3EJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does AUM Care Group (UK) provide?
AUM Care Group (UK) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is AUM Care Group (UK)'s CQC rating?
AUM Care Group (UK) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 January 2023. You can read the full CQC report from the link on this page.
Does AUM Care Group (UK) provide dementia care?
Yes. AUM Care Group (UK) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about AUM Care Group (UK)
Can they support someone living with dementia at home?
Yes. Yes. AUM Care Group (UK) Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. AUM Care Group (UK) Ltd covers roughly 10 miles from Southall.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
AUM Care Group (UK) Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from AUM Care Group (UK) Ltd. Actual fees depend on the room, the level of care and how it is funded.
More about the care at AUM Care Group (UK)
Dementia Care at AUM Care Group (UK)
Dementia makes the familiar precious, and the advantage of care at home is that the familiar is already in place. Keeping the same carers, the same times and the same arrangement of rooms removes most of the day's difficulties before they start. When agitation builds the cause is usually physical, so a carer who checks for pain, thirst or a full bladder first will settle it quickest. AUM Care Group (UK) is registered for dementia care, so ask what training carers complete and how notes pass between them. Ask what the service advises as needs grow, and how it responds if somebody starts going out at night.
Home Care at AUM Care Group (UK)
A package is only as good as the rota behind it, because the right hours delivered by a different stranger every day will not work. Cost follows the hours rather than the rate alone, with London prices generally between £30 and £36 and evenings or bank holidays sometimes charged differently. AUM Care Group (UK) in Southall is registered for home care, and the Care Quality Commission rated the service good overall following an inspection in January 2023. An assessment in the person's own home is the only sound basis for deciding visit length and timing. Ask about the minimum visit accepted, how missed or late calls are handled, and the notice each side must give.
Older Person Care at AUM Care Group (UK)
Help at home should subtract problems rather than add them, which sounds obvious and is frequently got wrong. In practice that means a wash and clean clothes, medication prompted at the right time, a meal made, and a short spell of company, all at the person's own pace. AUM Care Group (UK) is registered for older person care, with hourly rates in London commonly between £30 and £36. Ask how many different carers would come across a fortnight and whether a small, regular team is realistic. Ask what the latest evening visit can be and what cover exists at weekends. Ask how the office learns that someone is coping less well than before.
Mental Health at AUM Care Group (UK)
Turning up matters more than almost anything else in mental health support at home, because everything else depends on that trust. Medication handled properly and a carer who spots early deterioration keep somebody stable, while being consulted keeps them an adult. AUM Care Group (UK) is registered in this area, so ask about staff experience with specific conditions and what happens out of hours.
Visual and Hearing Impairment at AUM Care Group (UK)
Aids, lighting and labelling are the three things worth checking on a first visit, since all of them are cheap to fix and easy to overlook. Carers should face the person, say who they are on arrival, and speak clearly rather than loudly. AUM Care Group (UK) is registered for visual and hearing impairment, so ask how staff are trained and how glasses and hearing aids are maintained.
Younger Adults at AUM Care Group (UK)
Plans written for younger adults should have an end in view rather than simply a maintenance schedule. AUM Care Group (UK) is registered for adults under 65, so ask how visits fit around work, study or children and how consistent the carers would be. Ask whether support can cover getting out of the house as well as tasks within it.
Learning Disability and Autism at AUM Care Group (UK)
Ask who wrote the support plan and whether the person recognises themselves in it. Good support builds practical independence, keeps routines predictable and takes sensory sensitivities seriously rather than treating them as preferences. AUM Care Group (UK) is registered for learning disability and autism support, so ask how progress is recorded and how often the council reviews the package.
Physical Disability at AUM Care Group (UK)
The point of equipment is to hand control back to the person using it, not to make tasks quicker for staff. A hoist, a profiling bed or a level shower needs carers trained and confident, and two of them where that is required. AUM Care Group (UK) is registered to support adults with physical disabilities, so ask about moving and handling training and who arranges an occupational therapy assessment.
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