Office
Office is a home care agency in London, Ealing (W7 3SR). It holds a CQC rating of Good.
About Office
We at Ealing Office are proud to provide compassionate home care across London, supporting individuals in the comfort and familiarity of their own homes throughout the borough of Ealing. Our person centred approach means every care plan is shaped around the individual, whether they are living with dementia, managing a long term condition, or simply need a helping hand with daily life. Based in the W postcode area of West London, our team works across Ealing and the surrounding communities, bringing consistent, reliable care directly to residents' doorsteps. Delivering care in someone's own home means we honour the routines, memories, and comforts that make a house feel like home, whilst ensuring safety and wellbeing remain at the heart of everything we do. The breadth of our specialisms reflects our commitment to inclusive, tailored support. For older people and those living with dementia, our carers provide gentle, respectful assistance that preserves dignity and independence, whilst offering families genuine peace of mind. For adults living with learning disabilities or autism, we focus on enabling choice, communication, and confidence, supporting each person to live the life they choose. We also support individuals experiencing mental health challenges, providing steady, understanding companionship alongside practical help. Our team is experienced in supporting people with physical disabilities, as well as those living with visual or hearing impairment, adapting our communication and care techniques so that every resident feels genuinely understood. We extend our care to younger adults who benefit from tailored support to live independently, and we bring sensitivity and specialist understanding to those recovering from eating disorders or navigating challenges related to alcohol or drug misuse. Whatever the circumstance, our promise is the same: care that meets people where they are, without judgement and with warmth. In practice, this means families can expect thoughtful matching between carers and clients, clear communication about care plans, and a reassuring continuity of support. Whether it is help with personal care, medication reminders, meal preparation, companionship, or more complex clinical needs, our carers arrive prepared, professional, and personable. We understand that inviting someone into a loved one's home is a significant act of trust, and we take that trust seriously with every visit. Our commitment to quality is reflected in our most recent CQC inspection, where we were rated Good overall, with Good ratings across every one of the five key domains: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assurance offers real reassurance that the care we provide meets recognised national standards for safety, effectiveness, compassion, responsiveness, and leadership. It is a rating we work hard to uphold every day through ongoing training, listening carefully to feedback, and never losing sight of the individuals we are privileged to support. If you are exploring home care options for yourself or a loved one in Ealing or the wider West London area, we would be delighted to hear from you. Choosing care is a deeply personal decision, and we are here to answer your questions gently, honestly, and without pressure. Please get in touch to learn more about how we can support your family with kindness, professionalism, and care that truly feels like home.
Care provided at Office
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 9 December 2021
Read the full inspection report on the CQC website.
Common questions about Office
Where is Office located?
Office is a home care agency based in London, Ealing (W7 3SR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Office provide?
Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Office's CQC rating?
Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 December 2021. You can read the full CQC report from the link on this page.
Does Office provide dementia care?
Yes. Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Office
Can they support someone living with dementia at home?
Yes. Yes. Ealing Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Ealing Office covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Ealing Office has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Ealing Office. Actual fees depend on the room, the level of care and how it is funded.
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