Metro Homecare
Metro Homecare is a home care agency in London, Brent (NW9 6TD). It holds a CQC rating of Good.
About Metro Homecare
Metro Homecare provides care and support to people in their own homes in Brent and the surrounding part of London. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, sensory loss, eating disorders, and alcohol and drug misuse. That is a wide span, and it only works if we are honest with ourselves about whether we can meet a particular need well. We assess at home, talk it through with the person and whoever they want present, and say plainly when we are not the right people rather than taking the work and hoping. Where we do take it on, support may be personal care and medication, meals and housework, help with appointments, money and travel, or longer visits for somebody who needs company and supervision as well as practical help. For people managing a mental health condition, an eating disorder or a recovery, consistency and clear expectations help more than reassurance. In a busy part of London continuity takes real planning, so we keep rounds tight enough that the same carers return to the same people. Many households we work in use more than one language and we match carers accordingly where we can. Our most recent inspection by the Care Quality Commission rated us good overall.
Care provided at Metro Homecare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 18 October 2022
Read the full inspection report on the CQC website.
Common questions about Metro Homecare
Where is Metro Homecare located?
Metro Homecare is a home care agency based in London, Brent (NW9 6TD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Metro Homecare provide?
Metro Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Metro Homecare's CQC rating?
Metro Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 October 2022. You can read the full CQC report from the link on this page.
Does Metro Homecare provide dementia care?
Yes. Metro Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Metro Homecare
Can they support someone living with dementia at home?
Yes. Yes. Metro Homecare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Metro Homecare Ltd covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Metro Homecare Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Metro Homecare Ltd. Actual fees depend on the room, the level of care and how it is funded.
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