Initial Haven Care Services
Initial Haven Care Services is a home care agency in London, Ealing (W3 7QS). It holds a CQC rating of Good.
About Initial Haven Care Services
We at Initial Haven Care are proud to offer compassionate home care across London, supporting people in the comfort and familiarity of their own homes throughout the Ealing area. Our team believes that quality care should feel personal, respectful, and thoughtfully tailored to each individual we visit. Operating within the W postcode area of west London, we bring our support directly to residents wherever they call home. This community based approach means the people we care for can continue enjoying the neighbourhoods, routines, and surroundings they know and love, whilst receiving the professional assistance they need to live well each day. Our specialisms reflect the diverse needs of the community we serve. We provide older person care with warmth and dignity, supporting individuals as they navigate the changes that later life can bring. For those living with dementia, we offer patient, consistent care that prioritises reassurance, familiarity, and gentle encouragement, giving families confidence that their loved one is understood and valued. We also support adults with learning disabilities and autism, working alongside each person to promote independence, choice, and meaningful daily living. Our mental health support is delivered with empathy and understanding, recognising that recovery and wellbeing look different for everyone. For those with physical disabilities, we provide practical, respectful assistance that helps maintain autonomy and comfort at home. We are equally committed to caring for younger adults, tailoring our approach to reflect the aspirations and lifestyles of the individuals we support. In practice, this means families can expect care plans built around the person, not the condition. Whether it is help with personal care, medication support, companionship, or assistance with daily routines, our carers arrive prepared, professional, and ready to make a positive difference. We understand that inviting someone into your home is a significant decision, and we take that trust seriously. The Care Quality Commission rated us Good overall at our most recent inspection in June 2023, with Good ratings across every domain assessed, including Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects our ongoing commitment to safe, effective, and person centred care, delivered by a team that is thoughtfully guided and continually improving. If you are exploring home care for a loved one in London or the wider Ealing area, we warmly invite you to get in touch. We know how much thought goes into finding the right support, and we are here to answer your questions, listen to your concerns, and help you feel confident about the next step. At Initial Haven Care, our door, and our ears, are always open.
Care provided at Initial Haven Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 21 June 2023
Read the full inspection report on the CQC website.
Common questions about Initial Haven Care Services
Where is Initial Haven Care Services located?
Initial Haven Care Services is a home care agency based in London, Ealing (W3 7QS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Initial Haven Care Services provide?
Initial Haven Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Initial Haven Care Services's CQC rating?
Initial Haven Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 June 2023. You can read the full CQC report from the link on this page.
Does Initial Haven Care Services provide dementia care?
Yes. Initial Haven Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Initial Haven Care Services
Can they support someone living with dementia at home?
Yes. Yes. Initial Haven Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Initial Haven Care Services covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Initial Haven Care Services has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Initial Haven Care Services. Actual fees depend on the room, the level of care and how it is funded.
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