Care at Heart Home Services
Care at Heart Home Services is a home care agency in Halesowen, Dudley (B63 2HJ).
About Care at Heart Home Services
We at Care at Heart Home Services are proud to offer compassionate home care across Halesowen and the wider Dudley area, supporting individuals to live safely and comfortably within the place they know best: their own home. Based in Halesowen in the heart of the West Midlands, we are ideally positioned to reach families throughout the local community and surrounding neighbourhoods. As a home care provider, our environment is not a building but the familiar surroundings of each person we support. Whether that is a family home filled with decades of memories, a bungalow, or a flat, we bring our care directly to the doorstep, allowing residents to remain close to loved ones, community connections, and the routines that bring them comfort. Our care is thoughtfully tailored to meet a wide range of needs. We specialise in older person care, providing gentle, respectful support with daily living, personal care, medication prompts, meal preparation, and companionship. For those living with dementia, we offer patient, understanding care that focuses on preserving dignity, encouraging familiar routines, and reducing anxiety through consistent, trusted faces. We also support younger adults who may require assistance to live independently, adapting our approach to promote confidence, choice, and personal goals. In practice, this means families can feel reassured that their loved one is receiving support shaped around them as an individual, not a one size fits all package. We take time to listen, to understand personal histories and preferences, and to work closely with families so that everyone feels informed and involved in the care journey. As a newer registered provider, Care at Heart Home Services is currently awaiting its first CQC inspection and rating. Whilst we do not yet have a published rating, we operate to the same rigorous standards expected of every registered home care provider in England, with a genuine commitment to safety, kindness, and continuous improvement. We welcome open conversations with families about how we deliver care and are always happy to discuss our approach in detail. If you are exploring home care options in Halesowen or the surrounding Dudley area for a parent, partner, or loved one, we would be delighted to hear from you. Please get in touch to arrange a friendly, no obligation conversation, so we can begin understanding how we might help bring peace of mind to your family.
Care provided at Care at Heart Home Services
- Older person care
- Dementia care
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Care at Heart Home Services
Where is Care at Heart Home Services located?
Care at Heart Home Services is a home care agency based in Halesowen, Dudley (B63 2HJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care at Heart Home Services provide?
Care at Heart Home Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Younger adults care. The full list of services is shown on this page.
Does Care at Heart Home Services provide dementia care?
Yes. Care at Heart Home Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care at Heart Home Services
Can they support someone living with dementia at home?
Yes. Yes. Care at Heart Home Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care at Heart Home Services covers roughly 10 miles from Halesowen.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Care at Heart Home Services has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Care at Heart Home Services. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Halesowen
Browse all home care in Halesowen.