Cera Black Country and Worcester
Cera Black Country and Worcester is a home care agency in Dudley, Dudley (DY5 3LQ). It holds a CQC rating of Good.
About Cera Black Country and Worcester
We provide care at home across Dudley, the Black County and Worcester. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people with physical disabilities and people with visual or hearing impairments. Needs that varied cannot be met from a standard package, so we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. Where somebody is living with dementia, a familiar and unhurried carer does more good than anything written down. We put real effort into continuity, sending the same carers to the same households wherever the rota allows. It spares people from explaining themselves repeatedly and means somebody is likely to notice when a person is unwell, in pain or unusually withdrawn. Our staff are trained for the needs they are asked to meet and have senior colleagues they can reach when a situation is unclear. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking into care at home for yourself or a relative, please get in touch. We will give you an honest view of what we can take on and say so if we are not the right choice.
Care provided at Cera Black Country and Worcester
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 26 July 2019
Read the full inspection report on the CQC website.
Common questions about Cera Black Country and Worcester
Where is Cera Black Country and Worcester located?
Cera Black Country and Worcester is a home care agency based in Dudley, Dudley (DY5 3LQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Cera Black Country and Worcester provide?
Cera Black Country and Worcester is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Cera Black Country and Worcester's CQC rating?
Cera Black Country and Worcester is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2019. You can read the full CQC report from the link on this page.
Does Cera Black Country and Worcester provide dementia care?
Yes. Cera Black Country and Worcester supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Cera Black Country and Worcester
Can they support someone living with dementia at home?
Yes. Yes. Cera Black Country and Worcester is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Cera Black Country and Worcester covers roughly 10 miles from Dudley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Cera Black Country and Worcester has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Cera Black Country and Worcester. Actual fees depend on the room, the level of care and how it is funded.
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