Integrated Case Management
Integrated Case Management is a home care agency in Wimborne, Dorset (BH21 7UH). It holds a CQC rating of Requires Improvement.
About Integrated Case Management
We at Integrated Case Management are a home care agency proudly supporting individuals across Wimborne and the surrounding Dorset community, delivering compassionate care in the one place where people feel most themselves: their own home. Operating from the heart of Wimborne in the BH postcode area, our team travels throughout the local community to bring personalised support directly to the doorsteps of those who need it. Wimborne offers a wonderful blend of historic market town charm and welcoming neighbourhoods, and we feel privileged to serve families across this beautiful part of the South West. By coming to you, we help preserve the comfort, routines, and familiar surroundings that mean so much, whether that is a favourite armchair by the window, a treasured garden, or simply the reassuring rhythm of life at home. Our specialisms reflect the diverse needs of the people we support. We provide dedicated older person care, helping seniors maintain their independence and dignity as their needs evolve over time. Our home care offering is flexible and person centred, ranging from companionship and help with daily tasks to more comprehensive support with personal care and wellbeing. For individuals living with a physical disability, we work alongside each person to understand their goals and routines, providing practical assistance that empowers rather than restricts. We also support people with visual or hearing impairments, taking care to communicate clearly, adapt our approach, and ensure every interaction feels respectful and unhurried. Younger adults navigating life with care needs will find a team that listens, encourages independence, and treats every person as the individual they are. In practice, this means families can trust that their loved one is being supported by people who take the time to understand the whole person, not just a care plan. We know how much it matters to see a familiar face, to be greeted by name, and to feel genuinely heard. For relatives who live further afield or who balance caring responsibilities with work and family, our presence in the home offers vital peace of mind. Our most recent CQC inspection, carried out in July 2025, awarded us an overall rating of Requires Improvement. We were pleased to be rated Good across the Effective, Caring, and Responsive domains, which reflects the warmth and skill our team brings to every visit and our commitment to delivering care that truly meets people's needs. We acknowledge that the Safe and Well led domains were rated as Requires Improvement, and we take this feedback seriously. We are actively working on strengthening these areas, because we believe in continuous improvement and in being open and honest with the families who place their trust in us. Quality care is a journey, and we are committed to walking that journey transparently. If you are exploring home care options for a parent, partner, relative, or yourself, we warmly invite you to get in touch. Choosing care is one of the most personal decisions a family can make, and we are here to listen, answer your questions, and help you understand what support might look like in your particular circumstances. Reach out to us, and let us begin a conversation about how we can help your loved one continue to thrive at home in Wimborne.
Care provided at Integrated Case Management
- Older person care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 22 July 2025
Read the full inspection report on the CQC website.
Common questions about Integrated Case Management
Where is Integrated Case Management located?
Integrated Case Management is a home care agency based in Wimborne, Dorset (BH21 7UH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Integrated Case Management provide?
Integrated Case Management is registered to provide care in people’s own homes, with support that includes Older person care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Integrated Case Management's CQC rating?
Integrated Case Management is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 22 July 2025. You can read the full CQC report from the link on this page.
Questions families ask about Integrated Case Management
Can they support someone living with dementia at home?
No. Integrated Case Management Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Integrated Case Management Ltd covers roughly 10 miles from Wimborne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Integrated Case Management Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Integrated Case Management Ltd. Actual fees depend on the room, the level of care and how it is funded.
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