Phoenix Care & Support Services 24/7

Phoenix Care & Support Services 24/7 is a home care agency in Weymouth, Dorset (DT4 9DN). It holds a CQC rating of Good.

About Phoenix Care & Support Services 24/7

Phoenix Care and Support provides care in people's own homes in Weymouth and across Dorset, including at night and at weekends. Our work is built around the life somebody already leads rather than a timetable that suits us. The people we support have a wide range of needs. Older adults who need help with personal care, medication, meals or getting safely about the house. People living with dementia, where familiarity and patience are worth more than anything else we could offer. Adults with a learning disability or autism, where the aim is to build confidence and skills at the person's own pace. People living with mental health conditions, where a steady relationship and early attention to changes matter most. People with physical disabilities, and people with a visual or hearing impairment, where we adapt how we assist and how we communicate so that nobody is spoken about rather than spoken to. We also support people living with eating disorders, without judgement and at the pace they set, and younger adults whose weeks revolve around work, study and family. We keep the team around each person as small and consistent as we can manage, because relationships do the real work here. Our most recent overall rating from the Care Quality Commission is good. Please get in touch and ask us how we would approach your situation.

Care provided at Phoenix Care & Support Services 24/7

Read the full inspection report on the CQC website.

Common questions about Phoenix Care & Support Services 24/7

Where is Phoenix Care & Support Services 24/7 located?

Phoenix Care & Support Services 24/7 is a home care agency based in Weymouth, Dorset (DT4 9DN), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Phoenix Care & Support Services 24/7 provide?

Phoenix Care & Support Services 24/7 is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Phoenix Care & Support Services 24/7's CQC rating?

Phoenix Care & Support Services 24/7 is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 August 2023. You can read the full CQC report from the link on this page.

Does Phoenix Care & Support Services 24/7 provide dementia care?

Yes. Phoenix Care & Support Services 24/7 supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Phoenix Care & Support Services 24/7

Can they support someone living with dementia at home?

Yes. Yes. Phoenix Care & Support Services 24/7 Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Phoenix Care & Support Services 24/7 Ltd covers roughly 10 miles from Weymouth.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Phoenix Care & Support Services 24/7 Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Phoenix Care & Support Services 24/7 Ltd. Actual fees depend on the room, the level of care and how it is funded.

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