Protend Healthcare
Protend Healthcare is a home care agency in Derby, Derby (DE24 8JY).
About Protend Healthcare
We at Protend Healthcare are proud to offer compassionate home care across Derby and the surrounding communities, supporting individuals to live well and safely within the place they know best: their own home. As a dedicated home care agency rooted in the heart of Derby, we understand that choosing care for a loved one is one of the most important decisions a family can make, and we are here to walk that journey alongside you. Operating throughout Derby and the wider DE postcode area in the East Midlands, our team brings personalised care directly to the doorsteps of those who need it. Whether your loved one lives in a quiet residential street, a town centre flat, or a family home filled with decades of memories, our approach is shaped entirely around their familiar surroundings. We believe that home is more than a building. It is comfort, identity, and independence, and our role is to help preserve all three. Our care covers a broad spectrum of needs, allowing us to support people through many different stages of life. We provide thoughtful older person care for those who simply need a helping hand with daily routines, alongside specialised dementia care delivered with patience, gentleness, and a deep understanding of how memory loss affects both the individual and their loved ones. For people living with mental health conditions, we offer steady, respectful support that prioritises dignity and emotional wellbeing, whilst our experience in physical disability care ensures that mobility challenges never stand in the way of a full and meaningful life. We also support adults with visual and hearing impairments, adapting our communication and care techniques so that every interaction feels clear, calm, and reassuring. Our work extends to younger adults too, recognising that care needs do not follow a single age or pattern. Every person we support receives a tailored care plan built around their preferences, routines, cultural background, and personal goals, because no two lives are alike and no two care journeys should be either. In practice, this means families can expect consistent, familiar carers who take the time to truly know the person they are supporting. From medication reminders and personal care to companionship, meal preparation, and help getting out into the community, our team is there to lighten the load whilst encouraging independence wherever possible. We also keep families informed and involved, because we know that peace of mind comes from clear communication and genuine partnership. Protend Healthcare is currently awaiting its first full CQC inspection and therefore holds a status of Not Yet Rated. We welcome this stage of our journey with openness and pride, knowing that our standards, policies, and day to day practice are built around the values the Care Quality Commission champions: safety, effectiveness, responsiveness, caring delivery, and strong leadership. Families are warmly encouraged to speak with us directly about how we work, the training our carers receive, and the careful processes we follow to keep everyone we support safe and well. If you are exploring home care options in Derby for yourself or someone you love, we would be delighted to hear from you. A friendly conversation costs nothing, and it may bring the clarity and reassurance you have been searching for. At Protend Healthcare, our door is always open, and our team is ready to listen, guide, and support you every step of the way.
Care provided at Protend Healthcare
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Protend Healthcare
Where is Protend Healthcare located?
Protend Healthcare is a home care agency based in Derby, Derby (DE24 8JY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Protend Healthcare provide?
Protend Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Protend Healthcare provide dementia care?
Yes. Protend Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Protend Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Protend Healthcare Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Protend Healthcare Limited covers roughly 10 miles from Derby.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Protend Healthcare Limited has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Protend Healthcare Limited. Actual fees depend on the room, the level of care and how it is funded.
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