ICare GB - Care Office

ICare GB - Care Office is a home care agency in Derby, Derby (DE22 3WZ). It holds a CQC rating of Good.
About ICare GB - Care Office
We provide care at home in Derby. Those we support include older adults, people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, younger adults, and people whose lives have been affected by alcohol or drug use. A range that wide is only manageable if you plan one household at a time, so that is what we do. It also means we are careful who we send. A carer who arrives with views about how somebody came to need help is worse than no carer, and several of the people we support have had exactly that experience elsewhere. We think reliability is the whole job rather than the baseline for it. Rounds are built to survive an ordinary bad morning, we do not take on visits we cannot staff, and if we are going to be late we ring rather than let somebody sit waiting. Our overall rating from the Care Quality Commission is good. We ask the people we visit how we are doing and we pay more attention to the awkward replies than the generous ones, because only the awkward ones change anything.
Care provided at ICare GB - Care Office
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 31 January 2025
Read the full inspection report on the CQC website.
Common questions about ICare GB - Care Office
Where is ICare GB - Care Office located?
ICare GB - Care Office is a home care agency based in Derby, Derby (DE22 3WZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does ICare GB - Care Office provide?
ICare GB - Care Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is ICare GB - Care Office's CQC rating?
ICare GB - Care Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 January 2025. You can read the full CQC report from the link on this page.
Does ICare GB - Care Office provide dementia care?
Yes. ICare GB - Care Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about ICare GB - Care Office
Can they support someone living with dementia at home?
Yes. Yes. ICare GB Limited - Derby Care Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. ICare GB Limited - Derby Care Office covers roughly 10 miles from Derby.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
ICare GB Limited - Derby Care Office has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from ICare GB Limited - Derby Care Office. Actual fees depend on the room, the level of care and how it is funded.
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