Creative Support - Service
Creative Support - Service is a home care agency in Derby, Derby (DE1 1DB). It holds a CQC rating of Good.
About Creative Support - Service
We at Creative Support Derby Service are proud to provide compassionate home care across Derby and the surrounding communities, supporting people to live well within the familiar comfort of their own homes. As a dedicated home care agency serving the Derby area, we bring personalised support directly to those who need it most. Operating throughout the DE postcode area, our team travels across Derby to meet people where they are, in the homes and neighbourhoods they know and love. This community based approach means we can tailor our visits around each person's routine, environment, and preferences, whether that involves a quiet residential street, a town centre flat, or a family home filled with cherished memories. Our specialisms reflect the diverse needs of the people we support. We provide thoughtful care for older people who wish to remain independent at home, offering everything from companionship to more comprehensive daily support. For adults living with a learning disability or autism, we focus on enabling choice, building confidence, and supporting meaningful daily activities. Our mental health support is delivered with sensitivity and consistency, recognising that trust and continuity make a real difference to wellbeing. We also work alongside people with physical disabilities, visual or hearing impairments, and younger adults navigating their own care journeys, adapting our approach to suit each individual. In practice, this means families can expect care that genuinely fits the person, not the other way around. Whether someone needs help with personal care in the morning, support to attend appointments, assistance with medication, or simply a reliable, friendly presence during the week, our team is there to make daily life easier and more fulfilling. We understand that inviting care into a loved one's home is a significant decision, and we work closely with families to build plans that feel right for everyone involved. Our commitment to quality is reflected in our Care Quality Commission rating of Good, achieved across every domain assessed at our most recent inspection in October 2020. Being rated Good for Safe, Effective, Caring, Responsive, and Well led means families can feel reassured that the care their loved one receives meets national standards in every important area, from the safety of daily support to the compassion of our team and the leadership guiding our work. If you are exploring home care options in Derby for yourself or someone you love, we warmly invite you to get in touch. We would be delighted to talk through your situation, answer your questions, and help you understand how thoughtful support at home could make a meaningful difference. Whatever stage you are at in your search, you are welcome here.
Care provided at Creative Support - Service
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 16 October 2020
Read the full inspection report on the CQC website.
Common questions about Creative Support - Service
Where is Creative Support - Service located?
Creative Support - Service is a home care agency based in Derby, Derby (DE1 1DB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Creative Support - Service provide?
Creative Support - Service is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Creative Support - Service's CQC rating?
Creative Support - Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 October 2020. You can read the full CQC report from the link on this page.
Questions families ask about Creative Support - Service
Can they support someone living with dementia at home?
No. Creative Support - Derby Service does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Creative Support - Derby Service covers roughly 10 miles from Derby.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Creative Support - Derby Service has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Creative Support - Derby Service. Actual fees depend on the room, the level of care and how it is funded.
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