Access Care Solutions
Access Care Solutions is a home care agency in Derby, Derby (DE24 8UQ). It holds a CQC rating of Requires Improvement.
About Access Care Solutions
We at Access Care Solutions are proud to provide home care across Derby and the surrounding areas of the East Midlands, supporting individuals to live safely, comfortably and independently in the place they know best: their own home. Rooted in the Derby community, our team travels to the homes of those we support throughout the DE postcode area. Rather than asking people to adapt to a new setting, we bring compassionate care directly to familiar surroundings, whether that is a family home, a flat or sheltered accommodation. This approach allows the people we support to remain close to loved ones, treasured possessions and the local neighbourhoods they cherish, whilst receiving the tailored assistance they need each day. Our care is designed to meet a wide range of needs across different stages of life. We support older people who value a helping hand with daily routines, alongside younger adults seeking greater independence. For those living with dementia, we offer patient, person centred support that respects individual histories and preferences. We also assist people with learning disabilities and autism, mental health needs and physical disabilities, adapting our approach so that every visit feels respectful, reassuring and genuinely useful. In practice, this means families can trust that a loved one is receiving consistent support with personal care, medication prompts, mobility, companionship and the small daily tasks that make a home run smoothly. At its heart, home care is about relationships. Families often tell us that peace of mind comes from knowing a familiar, kind face will arrive at the door. We work closely with relatives to build a clear picture of what matters most, from morning routines and favourite meals to hobbies and social connections, so that the care provided reflects the whole person rather than a checklist of tasks. Our most recent CQC inspection, carried out in November 2022, resulted in an overall rating of Requires Improvement. Within that inspection, we were rated Good for being Caring, which reflects the warmth, kindness and respect our team brings to every visit. The domains of Safe, Effective, Responsive and Well led were rated Requires Improvement, and we take these findings seriously as a roadmap for ongoing development. For families, this transparency is important: it shows where we are already delivering compassionate care, and where we continue to focus our efforts on strengthening systems, leadership and responsiveness so that the experience of every person we support keeps improving. If you are exploring home care options in Derby for yourself or someone you love, we would be pleased to talk things through at your own pace. Choosing support at home is a significant decision, and we are here to listen, answer questions and help you feel confident about the next step. Please get in touch to learn more about how we can help your family.
Care provided at Access Care Solutions
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 3 November 2022
Read the full inspection report on the CQC website.
Common questions about Access Care Solutions
Where is Access Care Solutions located?
Access Care Solutions is a home care agency based in Derby, Derby (DE24 8UQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Access Care Solutions provide?
Access Care Solutions is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Access Care Solutions's CQC rating?
Access Care Solutions is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 3 November 2022. You can read the full CQC report from the link on this page.
Does Access Care Solutions provide dementia care?
Yes. Access Care Solutions supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Access Care Solutions
Can they support someone living with dementia at home?
Yes. Yes. Access Care Solutions is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Access Care Solutions covers roughly 10 miles from Derby.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Access Care Solutions has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Access Care Solutions. Actual fees depend on the room, the level of care and how it is funded.
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