West House Domiciliary Service

West House Domiciliary Service is a home care agency in Workington, Cumberland (CA14 2JD). It holds a CQC rating of Good.

About West House Domiciliary Service

West House Domiciliary supports adults with a learning disability and autistic adults in their own homes in Workington and across this part of Cumberland. Our work is about helping people run their own lives, in their own place, with support that fits the person rather than a standard package. For some of the people we support that means practical help with cooking, shopping, laundry, bills and keeping on top of appointments. For others it is about getting out: using local buses, going to a club or a course, keeping a job going or visiting family. For many it is both, and the balance shifts over time as somebody gains confidence or as circumstances change. We spend time at the beginning learning how a person communicates, what they enjoy, what they find overwhelming and what a difficult day looks like for them. We ask the people who know them best, and we write the plan with the person rather than for them. Routines are respected, and when something has to change we explain it properly and give people time to take it in. Our staff are trained for the individuals they support, including communication and positive ways of responding when somebody is distressed, and we keep teams consistent because familiarity does more good than any amount of paperwork. If you would like to talk about support in this area, please get in touch.

Care provided at West House Domiciliary Service

Read the full inspection report on the CQC website.

Common questions about West House Domiciliary Service

Where is West House Domiciliary Service located?

West House Domiciliary Service is a home care agency based in Workington, Cumberland (CA14 2JD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does West House Domiciliary Service provide?

West House Domiciliary Service is registered to provide care in people’s own homes, with support that includes Learning disability and autism support. The full list of services is shown on this page.

What is West House Domiciliary Service's CQC rating?

West House Domiciliary Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 June 2019. You can read the full CQC report from the link on this page.

Questions families ask about West House Domiciliary Service

Can they support someone living with dementia at home?

No. West House Domiciliary Service does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. West House Domiciliary Service covers roughly 10 miles from Workington.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

West House Domiciliary Service has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from West House Domiciliary Service. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Workington

Browse all home care in Workington.