Eden View Care and Response Services

Eden View Care and Response Services is a home care agency in Carlisle, Cumberland (CA3 0LJ). It holds a CQC rating of Requires Improvement.

About Eden View Care and Response Services

We provide care at home in Carlisle and the surrounding area, supporting older people and younger adults, including people living with dementia, people with mental health conditions, people with physical disabilities and people with visual or hearing impairments. Our part is practical. We arrange visits at the times that suit, help with washing and dressing, support with medication, a hand with meals, shopping and housework, and assistance to move about the house safely. Where needs are greater we arrange more frequent calls, and where they change we review the plan rather than leaving it as it was first agreed. We also answer calls at short notice where somebody needs help urgently, which is part of why reliability matters so much in this work. What people really judge an agency on is whether carers arrive when they said they would and whether it is the same faces each week. Those are the things we are working on hardest. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather tell you that ourselves than leave you to find it later. We are working through the points the inspectors raised and are willing to discuss the report with anyone considering us. If you are looking into care at home for yourself or a relative, please get in touch. We will be honest about what we can take on and what we cannot.

Care provided at Eden View Care and Response Services

Read the full inspection report on the CQC website.

Common questions about Eden View Care and Response Services

Where is Eden View Care and Response Services located?

Eden View Care and Response Services is a home care agency based in Carlisle, Cumberland (CA3 0LJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Eden View Care and Response Services provide?

Eden View Care and Response Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Eden View Care and Response Services's CQC rating?

Eden View Care and Response Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 2 July 2025. You can read the full CQC report from the link on this page.

Does Eden View Care and Response Services provide dementia care?

Yes. Eden View Care and Response Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Eden View Care and Response Services

Can they support someone living with dementia at home?

Yes. Yes. Eden View Care and Response Services Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Eden View Care and Response Services Ltd covers roughly 10 miles from Carlisle.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North West

Eden View Care and Response Services Ltd has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Eden View Care and Response Services Ltd. Actual fees depend on the room, the level of care and how it is funded.

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