Creative Support – Services
Creative Support – Services is a home care agency in Carlisle, Cumberland (CA3 9HP).
About Creative Support – Services
We are Creative Support, and this is our team working in Carlisle and the surrounding area. We provide support to adults in their own homes, with a particular focus on people living with mental ill health, alongside older people who need help to carry on living independently. Where mental health is the reason for our involvement, the support we offer tends to look less like a list of tasks and more like a steady presence. That can mean helping somebody keep a routine that holds, prompting and supporting with medication, helping with shopping, cooking, cleaning and budgeting, getting to appointments, and keeping a tenancy going. It can also mean simply being the reliable person who turns up, notices when things are slipping and does something about it early. We work closely with community mental health colleagues so that our support fits with the rest of somebody's care. For older people, the work is more practical: personal care, medication, meals, shopping and getting out of the house. In both cases we plan the support with the person, write down what matters to them, and review it honestly. We are registered with the Care Quality Commission and our staff are recruited with full checks and trained for the people they support. Please get in touch if you would like to know more.
Care provided at Creative Support – Services
- Older person care
- Mental health care
- Covers approximately 10 miles
- Last CQC inspection: 31 March 2026
Read the full inspection report on the CQC website.
Common questions about Creative Support – Services
Where is Creative Support – Services located?
Creative Support – Services is a home care agency based in Carlisle, Cumberland (CA3 9HP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Creative Support – Services provide?
Creative Support – Services is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care. The full list of services is shown on this page.
Questions families ask about Creative Support – Services
Can they support someone living with dementia at home?
No. Creative Support – Carlisle Services does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Creative Support – Carlisle Services covers roughly 10 miles from Carlisle.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Creative Support – Carlisle Services has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Creative Support – Carlisle Services. Actual fees depend on the room, the level of care and how it is funded.
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