Team A5
Team A5 is a home care agency in Thornton Heath, Croydon (CR7 6JB). It holds a CQC rating of Requires Improvement.
About Team A5
We provide care at home in Thornton Heath and the surrounding part of Croydon, supporting older people and younger adults. The people we work with include those living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people with physical disabilities and people with visual or hearing impairments. Our part is practical. We arrange visits at the times that suit, help with washing and dressing, support with medication, a hand with meals, shopping and housework, assistance to move about the house safely, and support for younger adults with the business of running a home and getting out to work, college or appointments. Where needs change we review the plan rather than leaving it as it was first agreed. In a part of London where people are used to a different carer every week, continuity is the thing worth fighting for. A carer who knows somebody notices when they are unwell, in pain or unusually quiet, and the person is spared explaining themselves again and again. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather tell you that ourselves than leave you to find it later. We are working through the points the inspectors raised and are willing to discuss the report with anyone considering us. If you are looking into care at home for yourself or a relative, please get in touch and we will be honest about what we can take on.
Care provided at Team A5
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 12 August 2022
Read the full inspection report on the CQC website.
Common questions about Team A5
Where is Team A5 located?
Team A5 is a home care agency based in Thornton Heath, Croydon (CR7 6JB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Team A5 provide?
Team A5 is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Team A5's CQC rating?
Team A5 is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 August 2022. You can read the full CQC report from the link on this page.
Does Team A5 provide dementia care?
Yes. Team A5 supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Team A5
Can they support someone living with dementia at home?
Yes. Yes. Team A5 Head Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Team A5 Head Office covers roughly 10 miles from Thornton Heath.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Team A5 Head Office has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Team A5 Head Office. Actual fees depend on the room, the level of care and how it is funded.
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