Novo Healthcare
Novo Healthcare is a home care agency in Croydon, Croydon (CR0 4HA).
About Novo Healthcare
Novo Healthcare provides support at home for people in Croydon and the surrounding parts of London. The people we visit include older people, many of them living with dementia, as well as younger adults, people with a learning disability or autism, people with a physical disability, people with sight or hearing loss and people managing mental health conditions. With a range that wide we do not pretend one approach suits everybody. We spend proper time at the start understanding how somebody lives, what they want help with and what they would rather keep doing themselves, and we then think carefully about which carer suits which person. The right match makes more difference than anything written in a plan, and once it is working we try to protect it by keeping the same small team visiting. Visits can cover personal care and medication, cooking, shopping and housework, support to get out into the community, or company for somebody who sees very few people in a week. Some people need one short call a day and others need several, or support overnight. We are registered with the Care Quality Commission and we are glad to be asked about our training, our staffing and how we handle concerns. You should know who to ring and get a straight answer when you do. If you would like to talk about care at home in this part of London for yourself or a relative, please get in touch and we will explain the options honestly.
Care provided at Novo Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Novo Healthcare
Where is Novo Healthcare located?
Novo Healthcare is a home care agency based in Croydon, Croydon (CR0 4HA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Novo Healthcare provide?
Novo Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Novo Healthcare provide dementia care?
Yes. Novo Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Novo Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Novo Healthcare Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Novo Healthcare Limited covers roughly 10 miles from Croydon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Novo Healthcare Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Novo Healthcare Limited. Actual fees depend on the room, the level of care and how it is funded.
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