First Option Healthcare
First Option Healthcare is a home care agency in Croydon, Croydon (CR0 2LX). It holds a CQC rating of Good.
About First Option Healthcare
We are First Option Healthcare, based in Croydon, and we provide care in people's own homes across south London. The people we visit are a wide group: older people, many living with dementia, adults with learning disabilities and autistic people, adults living with mental ill health, people with physical disabilities, people living with sight or hearing loss, younger adults, people living with an eating disorder, and people dealing with problems with alcohol or drugs. That range means a standard package would be little use, so we do not offer one. Every arrangement starts with a conversation in the person's own home about how the day actually runs, what has become difficult, what somebody still wants to manage alone, and what would make the biggest difference. From there we set the visits and revise them as things change. Support might be help with washing and dressing, a prompt and a check with medication, a meal cooked and eaten with company, help getting safely about the house, support to get out into the community, or several calls a day. For people in recovery, and for those living with an eating disorder or with mental ill health, patience, reliability and a complete absence of judgement matter more than anything else we could offer. Our most recent overall rating from the Care Quality Commission is good. Ring us if you would like to talk through what support might look like.
Care provided at First Option Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 5 November 2022
Read the full inspection report on the CQC website.
Common questions about First Option Healthcare
Where is First Option Healthcare located?
First Option Healthcare is a home care agency based in Croydon, Croydon (CR0 2LX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does First Option Healthcare provide?
First Option Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is First Option Healthcare's CQC rating?
First Option Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 November 2022. You can read the full CQC report from the link on this page.
Does First Option Healthcare provide dementia care?
Yes. First Option Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about First Option Healthcare
Can they support someone living with dementia at home?
Yes. Yes. First Option Healthcare is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. First Option Healthcare covers roughly 10 miles from Croydon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
First Option Healthcare has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from First Option Healthcare. Actual fees depend on the room, the level of care and how it is funded.
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