Total Caring
Total Caring is a home care agency in Coulsdon, Croydon (CR5 3BB).
About Total Caring
We at Total Caring are proud to offer home care across Coulsdon and the wider Croydon area, supporting people to live well and safely in the place they know best: their own home. Our team provides personalised home care for older adults, younger adults, and people living with a range of needs, all delivered with warmth and respect. Operating throughout the CR postcode area, we bring our care directly to residents across Coulsdon and its neighbouring communities. By working in people's own homes, we help preserve the routines, comforts, and surroundings that matter most, whether that is a favourite armchair by the window, a familiar garden view, or simply the reassurance of being amongst one's own belongings. Our visits are arranged to suit each household, fitting around family life rather than asking families to adjust to us. The breadth of our specialisms reflects our belief that quality home care should be available to people at many different stages of life. For older people, we offer companionable, dignified support with the everyday tasks that can become more challenging over time, from personal care and medication prompts to meal preparation and gentle encouragement to stay active. For those living with dementia, we take time to understand each person's history, preferences, and ways of communicating, providing patient and consistent support that helps reduce confusion and anxiety whilst protecting independence wherever possible. We also support adults living with mental health needs, offering reliable, non judgemental care that respects each individual's pace and goals. For people with physical disabilities, our team assists with mobility, personal care, and the practical aspects of daily living in ways that promote choice and self direction. Younger adults receiving our support benefit from care plans built around their aspirations, whether that involves maintaining employment, pursuing education, engaging with the community, or simply enjoying a fuller social life from the comfort of home. In practice, this means families can expect a thoughtful approach from the very first conversation. We listen carefully to what each person and their loved ones want from care, and we shape our support accordingly. Relatives often tell us that knowing a familiar, trusted carer is visiting brings enormous peace of mind, particularly when they live further away or are balancing care with work and other responsibilities. We aim to be that dependable presence, communicating openly with families and adapting as needs change over time. As a newer presence registered with the Care Quality Commission, Total Caring has not yet received a formal CQC rating. We welcome the scrutiny that inspection brings and view it as an important part of building trust with the communities we serve. In the meantime, we hold ourselves to high internal standards, investing in training, supervision, and careful matching of carers to the people they support, so that every visit reflects the values at the heart of our work. Choosing home care is a significant decision, and we understand the care and consideration families give to getting it right. If you are exploring options for a parent, a partner, a relative, or yourself, we would be delighted to talk things through without pressure or obligation. Please get in touch with Total Caring to learn more about how we can help bring reassurance, comfort, and genuine companionship into your loved one's daily life in Coulsdon.
Care provided at Total Caring
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Total Caring
Where is Total Caring located?
Total Caring is a home care agency based in Coulsdon, Croydon (CR5 3BB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Total Caring provide?
Total Caring is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Total Caring provide dementia care?
Yes. Total Caring supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Total Caring
Can they support someone living with dementia at home?
Yes. Yes. Total Caring Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Total Caring Ltd covers roughly 10 miles from Coulsdon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Total Caring Ltd has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Total Caring Ltd. Actual fees depend on the room, the level of care and how it is funded.
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