Anneally Care Services
Anneally Care Services is a home care agency in Coulsdon, Croydon (CR5 3BY). It holds a CQC rating of Requires Improvement.
About Anneally Care Services
We at Anneally Care are proud to offer compassionate home care across Coulsdon and the wider Croydon area, supporting people to live safely and comfortably in the place they know best: their own home. Based in Coulsdon, our team is well placed to reach families throughout the CR postcode area and across the London borough of Croydon. Because we deliver care in your own home, the environment remains entirely yours. Familiar surroundings, treasured belongings, and the daily rhythms of family life all stay intact, whilst our carers bring the practical support, reassurance, and companionship that make independent living possible for longer. Our specialisms include older person care, dementia care, and support for younger adults, all delivered through a personalised home care approach. In practice, this means we take the time to understand each person as an individual before we ever begin a visit. For older residents, that might involve help with personal care, medication reminders, mobility support, or simply a friendly presence during the day. For those living with dementia, our approach is patient, consistent, and centred on preserving dignity, offering gentle routines and familiar faces that help reduce anxiety and confusion. For younger adults with care needs, we focus on enabling independence, supporting daily goals, and helping people participate fully in their communities on their own terms. Families often tell us that the greatest comfort comes from knowing their loved one is not just cared for, but truly known. We work closely with relatives to build a care plan that reflects preferences, cultural background, hobbies, and health needs, and we adapt as circumstances change. Following our most recent CQC inspection in March 2023, Anneally Care received an overall rating of Requires Improvement. We believe in being open about this. Importantly, the CQC rated us Good across the areas that matter most in day to day care: Safe, Effective, Caring, and Responsive. The area identified for improvement was Well-led, and we have taken this feedback seriously, using it as a clear roadmap to strengthen our leadership, oversight, and governance so that the quality residents already experience is matched by the systems that support it. If you are exploring home care options in Coulsdon or the surrounding Croydon area for a parent, partner, or family member, we warmly invite you to get in touch. We know this can be a worrying time, and we are here to listen without pressure, answer your questions honestly, and help you understand whether our support could be the right fit for your loved one.
Care provided at Anneally Care Services
- Older person care
- Dementia care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 4 March 2023
Read the full inspection report on the CQC website.
Common questions about Anneally Care Services
Where is Anneally Care Services located?
Anneally Care Services is a home care agency based in Coulsdon, Croydon (CR5 3BY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Anneally Care Services provide?
Anneally Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Younger adults care. The full list of services is shown on this page.
What is Anneally Care Services's CQC rating?
Anneally Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 March 2023. You can read the full CQC report from the link on this page.
Does Anneally Care Services provide dementia care?
Yes. Anneally Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Anneally Care Services
Can they support someone living with dementia at home?
Yes. Yes. Anneally Care Services LTD is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Anneally Care Services LTD covers roughly 10 miles from Coulsdon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Anneally Care Services LTD has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Anneally Care Services LTD. Actual fees depend on the room, the level of care and how it is funded.
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