Total Case Management
Total Case Management is a home care agency in Frodsham, Cheshire West and Chester (WA6 7FZ). It holds a CQC rating of Good.
About Total Case Management
Total Case Management provides care and support in people's own homes across Frodsham and the surrounding parts of Cheshire. We help people stay where they are settled, with support arranged around the household rather than around a timetable. We visit older people and younger adults, including adults with learning disabilities, autistic adults, people with physical disabilities and people living with sight or hearing loss. Support may cover personal care, help with medication, meals, shopping, laundry and household tasks, and for many people it also means reliable company and someone who notices how they are doing. Where needs are complex, the detail is what matters. We assess thoroughly before anything starts, write plans that a carer can follow without guessing, and work alongside health and social work colleagues rather than around them. Carers are trained for the specific needs of the people they will be visiting rather than in general terms, and they are supervised properly once they are working. Continuity is built into the rota rather than left to chance. Familiar staff notice small changes early, and people should not have to explain their own routine week after week. The Care Quality Commission rated us good at our most recent inspection. Please contact us if you would like to discuss support at home and we will arrange to come and see you.
Care provided at Total Case Management
- Older person care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 25 December 2021
Read the full inspection report on the CQC website.
Common questions about Total Case Management
Where is Total Case Management located?
Total Case Management is a home care agency based in Frodsham, Cheshire West and Chester (WA6 7FZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Total Case Management provide?
Total Case Management is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Total Case Management's CQC rating?
Total Case Management is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 December 2021. You can read the full CQC report from the link on this page.
Questions families ask about Total Case Management
Can they support someone living with dementia at home?
No. Total Case Management does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Total Case Management covers roughly 10 miles from Frodsham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Total Case Management has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Total Case Management. Actual fees depend on the room, the level of care and how it is funded.
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