The Hawthorns
The Hawthorns is a home care agency in Ellesmere Port, Cheshire West and Chester (CH66 1TW). It holds a CQC rating of Good.
About The Hawthorns
The Hawthorns supports people in and around Ellesmere Port in their own homes. We arrange visits around the routines somebody already has rather than around what suits a rota, and we aim to keep the same carers going to the same people. We support older people who need help with the everyday tasks that have become harder, personal care, medication, meals, shopping and getting out safely. We support people living with dementia, where familiarity and patience are worth more than any amount of written instruction handed to a stranger. We also work with people living with a physical disability, where good support is mostly about restoring practical independence, and people with sight or hearing loss, where sensible adjustments often change how a whole day feels. We take a plain view of what makes home care good. Does the carer arrive when we said. Do they stay the full visit. Do they know the person well enough to notice a change. Our most recent overall rating from the Care Quality Commission is good. We regard that as the standard to keep. Ring us and we will give you a straight answer about what we could offer.
Care provided at The Hawthorns
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 28 September 2017
Read the full inspection report on the CQC website.
Common questions about The Hawthorns
Where is The Hawthorns located?
The Hawthorns is a home care agency based in Ellesmere Port, Cheshire West and Chester (CH66 1TW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Hawthorns provide?
The Hawthorns is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is The Hawthorns's CQC rating?
The Hawthorns is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 September 2017. You can read the full CQC report from the link on this page.
Does The Hawthorns provide dementia care?
Yes. The Hawthorns supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about The Hawthorns
Can they support someone living with dementia at home?
Yes. Yes. The Hawthorns is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Hawthorns covers roughly 10 miles from Ellesmere Port.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
The Hawthorns has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from The Hawthorns. Actual fees depend on the room, the level of care and how it is funded.
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