StellarCare NW HQ
StellarCare NW HQ is a home care agency in Ellesmere Port, Cheshire West and Chester (CH65 1AF). It holds a CQC rating of Good.
About StellarCare NW HQ
At StellarCare NW, we provide home care to people living in Ellesmere Port and across the Cheshire West and Chester area. Our work centres on helping individuals remain in the place that matters most to them — their own home — with support that is tailored to who they are and what they actually need. We work with a wide range of people, including older adults, younger adults, and those living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. Because our work spans such varied needs and experiences, we take time to get to know each person properly before care begins. No two people are the same, and we do not treat them as though they are. Day to day, that means our care staff show up reliably, treat people with genuine respect, and communicate openly with families and other professionals involved in someone's care. We know that inviting a care worker into your home is a significant step, and we do not take that trust lightly. Building honest, consistent relationships with the people we support is central to how we operate. We are proud that our most recent inspection by the Care Quality Commission resulted in an overall rating of Good. That outcome reflects the effort our team puts in every day, and it gives families reassurance that the care we provide meets a recognised standard. We continue to look at how we can improve further, because there is always something to learn and somewhere to grow. If you are exploring home care options for yourself or someone close to you, we would be glad to have a straightforward conversation about what support might look like. We are based in Ellesmere Port and are very familiar with the local area and the wider community we serve.
Care provided at StellarCare NW HQ
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 31 May 2022
Read the full inspection report on the CQC website.
Common questions about StellarCare NW HQ
Where is StellarCare NW HQ located?
StellarCare NW HQ is a home care agency based in Ellesmere Port, Cheshire West and Chester (CH65 1AF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does StellarCare NW HQ provide?
StellarCare NW HQ is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is StellarCare NW HQ's CQC rating?
StellarCare NW HQ is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 May 2022. You can read the full CQC report from the link on this page.
Does StellarCare NW HQ provide dementia care?
Yes. StellarCare NW HQ supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about StellarCare NW HQ
Can they support someone living with dementia at home?
Yes. Yes. StellarCare NW HQ is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. StellarCare NW HQ covers roughly 10 miles from Ellesmere Port.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
StellarCare NW HQ has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from StellarCare NW HQ. Actual fees depend on the room, the level of care and how it is funded.
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