Helping Hands
Helping Hands is a home care agency in Ellesmere Port, Cheshire West and Chester (CH65 1AD). It holds a CQC rating of Good.
About Helping Hands
Helping Hands Ellesmere Port provides care at home to people in Ellesmere Port and the surrounding area. We work with older people and people living with dementia, with people who have physical disabilities or a visual or hearing impairment, and with younger adults who need support to live independently. Our visits are built around the person's own routine rather than a fixed package. That might be a call first thing to help with washing, dressing and medication so the day starts safely, support at several points with meals, mobility, laundry and the house, or a hand to get out to appointments, the shops and the people who matter. For plenty of the households we visit, having somebody familiar with time to talk properly counts for as much as anything else we do. We come out before anything begins, agree the plan with the person and whoever they want involved, write it down in plain words and review it as needs change. We say honestly when we think somebody needs more than can safely be provided at home. Continuity is what families judge us on, so we work to send the same carers to the same households, arrive when we said we would and ring if we are running behind. The Care Quality Commission has not yet issued an overall rating for us. We are registered with them and work to their standards. Please get in touch to arrange a visit.
Care provided at Helping Hands
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 22 June 2026
Read the full inspection report on the CQC website.
Common questions about Helping Hands
Where is Helping Hands located?
Helping Hands is a home care agency based in Ellesmere Port, Cheshire West and Chester (CH65 1AD), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands provide?
Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands's CQC rating?
Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 June 2026. You can read the full CQC report from the link on this page.
Does Helping Hands provide dementia care?
Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Ellesmere Port is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Ellesmere Port covers roughly 10 miles from Ellesmere Port.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Helping Hands Ellesmere Port has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Helping Hands Ellesmere Port. Actual fees depend on the room, the level of care and how it is funded.
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