Medicality Healthcare
Medicality Healthcare is a home care agency in Chester, Cheshire West and Chester (CH4 8BU).
About Medicality Healthcare
We at Medicality Healthcare are proud to provide compassionate home care across Chester and the surrounding communities of Cheshire West and Chester. As a dedicated home care agency, we bring professional, personalised support directly into the place our clients know best: their own home. Operating throughout the CH postcode area, our team reaches families across the historic city of Chester and its neighbouring villages and suburbs. Because we deliver care in your own home, the environment remains entirely your own, filled with the familiar surroundings, treasured belongings, and daily routines that bring comfort and a true sense of belonging. Our role is to fit gently into that environment, supporting independence whilst easing the practical and emotional pressures that families often carry alone. Our care covers a broad range of needs, allowing us to support people at many different stages of life. For older adults, we provide thoughtful assistance with everyday living, from personal care and mobility to medication prompts and companionship. For those living with dementia, our approach is patient and consistent, focused on preserving dignity, reducing anxiety, and creating reassuring routines that help each day feel calmer and more manageable. Families often tell us how much peace of mind this brings, particularly when a loved one wishes to remain at home rather than move into a residential setting. We also support adults living with physical disabilities, offering practical help that promotes confidence, comfort, and independence at home. For clients with visual or hearing impairments, we adapt our communication and care approach so that every interaction feels clear, respectful, and unhurried. Our support for younger adults is shaped around individual goals and lifestyles, recognising that good care should empower people to live the life they choose, not simply manage day to day. In practice, this means a tailored care plan for every client, built around your routines, preferences, and the outcomes that matter most to you and your family. Whether you need a short daily visit, regular companionship calls, or more comprehensive support throughout the week, we work with you to find the right balance. We also keep families closely informed, because we understand that good communication is just as important as good care, especially when relatives live further afield. As a newer presence in the Chester care landscape, we are currently awaiting our first CQC inspection and therefore hold a status of Not Yet Rated. We welcome this stage as an opportunity to demonstrate the standards we set for ourselves: safe, effective, caring, responsive, and well led support that places the person at the heart of every decision. Families considering our care can expect transparency about our policies, training, and approach, and we are always happy to discuss these openly during an initial conversation. Choosing home care is a deeply personal decision, and we know how much thought goes into finding the right team to welcome into a loved one's home. If you are exploring options for yourself or a family member in Chester or the wider Cheshire West and Chester area, we would be glad to listen, answer your questions, and help you understand how home care could work for your situation. Please reach out to us at Medicality Healthcare for a warm, no pressure conversation about the support we can offer.
Care provided at Medicality Healthcare
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Medicality Healthcare
Where is Medicality Healthcare located?
Medicality Healthcare is a home care agency based in Chester, Cheshire West and Chester (CH4 8BU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Medicality Healthcare provide?
Medicality Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Medicality Healthcare provide dementia care?
Yes. Medicality Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Medicality Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Medicality Healthcare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Medicality Healthcare Ltd covers roughly 10 miles from Chester.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Medicality Healthcare Ltd has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Medicality Healthcare Ltd. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Chester
Browse all home care in Chester.