Ray Care Services
Ray Care Services is a home care agency in Cambridge, Cambridgeshire (CB22 7QL). It holds a CQC rating of Requires Improvement.
About Ray Care Services
We at Ray Care Services are proud to provide compassionate home care across Cambridge and the surrounding Cambridgeshire community, supporting individuals to live safely and comfortably in the place they know best: their own home. Operating throughout the CB postcode area, our team travels to those who need us across Cambridge and its neighbouring villages. Because our care comes to you, the environment remains familiar, personal, and filled with the memories, routines, and comforts that make a house a home. We work alongside families to fit naturally into each household, respecting the rhythm of daily life whilst offering the practical support that makes everyday living easier. Our specialisms reflect the diverse needs of the people we support. We provide thoughtful Older Person Care for those who wish to remain independent in later life, alongside dedicated Dementia Care that prioritises dignity, gentle routine, and reassurance for both the individual and their loved ones. For adults living with a Physical Disability, we offer practical, respectful assistance tailored to personal goals and mobility needs. We also support Younger Adults navigating a wide range of circumstances, as well as individuals affected by Alcohol or Drug Misuse, offering nonjudgemental, person centred help on their journey towards stability and wellbeing. In practice, this means our care is never one size fits all. Whether it is help with personal care in the morning, support with medication, companionship through the afternoon, or assistance preparing an evening meal, every visit is shaped around the individual. For families, this brings the reassurance of knowing a familiar, caring presence is checking in on the person they love, sharing observations, and working as a trusted extension of the family. Our most recent CQC inspection, carried out in October 2021, gave us an overall rating of Requires Improvement. We were rated Good across the Effective, Caring, and Responsive domains, recognising the kindness of our team and the way we tailor support to each person. We take seriously the areas identified for improvement under the Safe and Well-led domains, and we are committed to ongoing learning, stronger oversight, and continued investment in quality so that every person we support receives care they can fully rely on. If you are exploring home care options in Cambridge for yourself or someone close to you, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you understand whether our support could be the right fit for your family.
Care provided at Ray Care Services
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 6 October 2021
Read the full inspection report on the CQC website.
Common questions about Ray Care Services
Where is Ray Care Services located?
Ray Care Services is a home care agency based in Cambridge, Cambridgeshire (CB22 7QL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Ray Care Services provide?
Ray Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Substance misuse support. The full list of services is shown on this page.
What is Ray Care Services's CQC rating?
Ray Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 6 October 2021. You can read the full CQC report from the link on this page.
Does Ray Care Services provide dementia care?
Yes. Ray Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Ray Care Services
Can they support someone living with dementia at home?
Yes. Yes. Ray Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Ray Care Services covers roughly 10 miles from Cambridge.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East
Ray Care Services has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the East, not a quote from Ray Care Services. Actual fees depend on the room, the level of care and how it is funded.
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