Phoenix Healthcare SL

Phoenix Healthcare SL is a home care agency in Cambridge, Cambridgeshire (CB2 1GE).

About Phoenix Healthcare SL

Phoenix Healthcare SL provides care and support in people's own homes in Cambridge and across Cambridgeshire. We work with older people, people living with dementia, adults with learning disabilities, autistic adults, people managing mental health conditions, people with physical disabilities, younger adults, and people working through difficulties with alcohol or drugs. Because that covers a good deal of ground, we do not offer one shape of support and hope it fits. Somebody rebuilding their life after a period of heavy drinking needs something quite unlike somebody in the later stages of dementia, and each deserves an arrangement actually built for them. We listen first, agree it in plain language, and revisit it honestly rather than leaving it in a folder. Where the work is sensitive we go carefully and without judgement. Recovery rarely runs in a straight line, and being dependable on the difficult weeks is most of what we are useful for. We work alongside health teams and specialist services rather than duplicating them. The rest of what we do is more everyday: personal care, medication, meals, mobility, household jobs, shopping, appointments and company, from carers the household already knows. We have not yet been given an overall rating by the Care Quality Commission. We are happy to be asked directly about our training and staffing.

Care provided at Phoenix Healthcare SL

Read the full inspection report on the CQC website.

Common questions about Phoenix Healthcare SL

Where is Phoenix Healthcare SL located?

Phoenix Healthcare SL is a home care agency based in Cambridge, Cambridgeshire (CB2 1GE), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Phoenix Healthcare SL provide?

Phoenix Healthcare SL is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does Phoenix Healthcare SL provide dementia care?

Yes. Phoenix Healthcare SL supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Phoenix Healthcare SL

Can they support someone living with dementia at home?

Yes. Yes. Phoenix Healthcare SL is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Phoenix Healthcare SL covers roughly 10 miles from Cambridge.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

Phoenix Healthcare SL has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Phoenix Healthcare SL. Actual fees depend on the room, the level of care and how it is funded.

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