City Care Services

City Care Services is a home care agency in Cambridge, Cambridgeshire (CB22 5EG). It holds a CQC rating of Good.

About City Care Services

City Care provides care and support in people's own homes in Cambridge and the surrounding parts of Cambridgeshire. We support older people, adults living with dementia or mental health conditions, people with physical disabilities, people with sight or hearing loss, and younger adults who want to live independently. Our most recent inspection by the Care Quality Commission rated us good overall. Most of the people we visit have made it clear they want to stay in their own home, and our job is to make that realistic. That might be a short call each morning so the day begins properly, or several visits covering personal care, medication, meals and company, or support to get out and keep up with friends, groups and appointments. We plan support with the person rather than around them, write it down in plain language and review it whenever things change. We keep our rounds local so people see familiar faces, and we introduce new carers rather than sending someone unannounced. Noticing matters as much as doing. A carer who knows someone well spots a change in appetite, mood or steadiness, and we expect those things to be raised early rather than left until they become urgent. If you would like to talk through what support might help you or someone close to you, please contact us and we will come and see you without any obligation.

Care provided at City Care Services

Read the full inspection report on the CQC website.

Common questions about City Care Services

Where is City Care Services located?

City Care Services is a home care agency based in Cambridge, Cambridgeshire (CB22 5EG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does City Care Services provide?

City Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is City Care Services's CQC rating?

City Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 October 2017. You can read the full CQC report from the link on this page.

Does City Care Services provide dementia care?

Yes. City Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about City Care Services

Can they support someone living with dementia at home?

Yes. Yes. City Care Services is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. City Care Services covers roughly 10 miles from Cambridge.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

City Care Services has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from City Care Services. Actual fees depend on the room, the level of care and how it is funded.

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