Krystal Care Services
Krystal Care Services is a home care agency in Wembley, Brent (HA0 2PH). It holds a CQC rating of Good.
About Krystal Care Services
We at Krystal Care are proud to be a trusted home care provider based in Wembley, offering personalised support to individuals across the wider Brent community. Our mission is simple: to help people live safely, comfortably and independently in the place they love most, their own home. Operating from the HA postcode area, we are well placed to serve families throughout Wembley and the surrounding London neighbourhoods. Delivering care in the familiar surroundings of a person's own home means that routines, cherished belongings, and connections to loved ones and community remain at the heart of daily life. Whether a person lives in a family house, a flat, or sheltered accommodation, our team travels to them, bringing warmth, professionalism, and continuity of support. The breadth of our specialisms reflects our commitment to inclusive, person centred care. We support older people, including those living with dementia, providing gentle reassurance, memory prompts, and consistent routines that help reduce anxiety and promote wellbeing. For adults with learning disabilities or autism, we focus on enabling independence, respecting individual communication preferences, and supporting meaningful daily activities. We also care for people managing mental health conditions, offering compassionate, non judgemental support that promotes stability and confidence. Our team is experienced in assisting individuals with physical disabilities, as well as those living with visual or hearing impairments, adapting our approach to ensure every interaction is accessible, respectful and empowering. We also support younger adults who require tailored care, recognising that every life stage brings its own goals, aspirations and challenges. In practice, this means personal care, medication prompts, mobility support, meal preparation, companionship, and help with everyday tasks, all delivered with dignity and kindness. Families choosing home care often tell us they want reassurance that their loved one is in safe, capable hands. We are pleased that our latest CQC inspection, carried out on 6 July 2022, awarded us an overall rating of Good, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive and Well led. This independent recognition reflects the dedication of our carers and the trust placed in us by the people we support. It offers families confidence that the care provided meets the standards expected by the regulator and, more importantly, by the individuals and loved ones who rely on us. We understand that arranging care for a family member can feel overwhelming. Whether you are exploring a few hours of weekly support, regular daily visits, or more comprehensive care at home, we are here to listen without pressure. Our approach begins with a conversation, understanding the person, their history, preferences and goals, so that the care we deliver truly fits their life. If you would like to learn more about how we can support you or someone you love in Wembley or the wider Brent area, please get in touch. We would be honoured to help you take the next step with confidence and peace of mind.
Care provided at Krystal Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 6 July 2022
Read the full inspection report on the CQC website.
Common questions about Krystal Care Services
Where is Krystal Care Services located?
Krystal Care Services is a home care agency based in Wembley, Brent (HA0 2PH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Krystal Care Services provide?
Krystal Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Krystal Care Services's CQC rating?
Krystal Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 July 2022. You can read the full CQC report from the link on this page.
Does Krystal Care Services provide dementia care?
Yes. Krystal Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Krystal Care Services
Can they support someone living with dementia at home?
Yes. Yes. Krystal Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Krystal Care Services covers roughly 10 miles from Wembley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Krystal Care Services has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Krystal Care Services. Actual fees depend on the room, the level of care and how it is funded.
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