Axela Care
Axela Care is a home care agency in London, Brent (NW6 7JU). It holds a CQC rating of Good.
About Axela Care
We at Axela Care are a dedicated home care agency supporting individuals across London and the wider borough of Brent, bringing compassionate, person centred care directly into the place people love most: their own home. Serving families throughout the NW postcode area, we understand that choosing home care is a deeply personal decision, and we are here to make that journey feel reassuring from the very first conversation. Operating across the diverse communities of Brent and the surrounding London neighbourhoods, our team travels to those who need us, meaning there is no unfamiliar building to adjust to and no upheaval from cherished routines, neighbours, or memories. Whether you live in a quiet residential street, a leafy suburb, or a busy part of the capital, our carers come to you, fitting around the rhythm of your day and the layout of your home. This flexibility allows residents to remain surrounded by their own belongings, gardens, photographs, and the familiar comfort of community life. The care we provide is shaped around the individual rather than the diagnosis. For older people, we offer companionable, respectful support with everyday tasks, helping to preserve independence and dignity whilst easing the practical demands of daily life. Our dementia care is delivered with patience and a deep understanding of how reassuring familiarity can be for someone living with memory loss; remaining at home, where the surroundings tell the story of a life well lived, can bring genuine comfort and stability. For those navigating mental health challenges, we provide steady, non judgemental support that recognises good days and harder days alike, working alongside families and healthcare professionals to encourage wellbeing. We also support adults living with physical disabilities, focusing on enabling choice, mobility, and confidence within the home environment. Our work with younger adults reflects our belief that care should never feel limiting; instead, it should open doors, support aspirations, and respect the goals and lifestyles of the people we visit. Across every specialism, our approach centres on listening carefully, planning thoughtfully, and adapting as needs evolve over time. For families, this means peace of mind. Knowing that a trusted carer is visiting a loved one, sharing a cup of tea, helping with personal care, preparing a meal, or simply offering company, can lift an enormous weight from relatives who may live far away or be balancing caring responsibilities with work and family life. We see ourselves as partners to the families we work with, keeping communication open and honest, and treating every household with warmth and respect. Our commitment to quality is reflected in our Care Quality Commission rating of Good, achieved across all five inspection domains: Safe, Effective, Caring, Responsive, and Well led. This consistent recognition speaks to the values we hold at every level of our agency, from how we recruit and train our carers to how we listen to feedback and continually refine our practice. A Good rating across the board reassures families that the care being delivered meets the high standards expected by the regulator and, just as importantly, by the people who rely on us. If you are exploring home care options in London or Brent for yourself or someone you love, we would be delighted to hear from you. Reaching out is often the hardest step, and we promise a kind, unhurried conversation where your questions are welcomed and your circumstances genuinely understood. At Axela Care, we are ready to walk alongside you, offering care that feels less like a service and more like a steady, trusted hand at home.
Care provided at Axela Care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 26 June 2018
Read the full inspection report on the CQC website.
Common questions about Axela Care
Where is Axela Care located?
Axela Care is a home care agency based in London, Brent (NW6 7JU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Axela Care provide?
Axela Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Axela Care's CQC rating?
Axela Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 June 2018. You can read the full CQC report from the link on this page.
Does Axela Care provide dementia care?
Yes. Axela Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Axela Care
Can they support someone living with dementia at home?
Yes. Yes. Axela Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Axela Care covers roughly 10 miles from London.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Axela Care has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Axela Care. Actual fees depend on the room, the level of care and how it is funded.
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