Jubilee Citizens UK
Jubilee Citizens UK is a home care agency in Sutton Coldfield, Birmingham (B73 5TJ). It holds a CQC rating of Good.
About Jubilee Citizens UK
We at Jubilee Citizens UK are proud to offer compassionate home care across Sutton Coldfield and the wider Birmingham area, supporting individuals to live safely and comfortably in the place they know best: their own home. As a dedicated home care provider in the West Midlands, we understand that choosing support for a loved one is a deeply personal decision, and we are here to walk that journey with you. Based in the Sutton Coldfield community, our team delivers care directly to people's doorsteps throughout the surrounding neighbourhoods. Rather than asking individuals to adapt to unfamiliar surroundings, we bring our support into the familiar comfort of their own living rooms, kitchens, and bedrooms. This approach allows the people we care for to remain surrounded by cherished memories, treasured belongings, and the routines that bring them a sense of stability and peace. Our care is thoughtfully tailored to meet a wide range of needs. We provide specialist support for older people, including those living with dementia, where consistency, patience, and gentle familiarity make an enormous difference to daily wellbeing. For individuals with a physical disability, we focus on promoting independence whilst offering the practical assistance needed to make everyday tasks more manageable. We also support people with visual or hearing impairments, adapting our communication and approach to ensure every person feels genuinely heard and understood. Younger adults who require care in their own homes are equally welcomed, with support shaped around their personal goals, lifestyle, and aspirations. In practice, this means our care plans are never one size fits all. Whether it is help with personal care in the morning, medication reminders, companionship over a cup of tea, assistance with meals, or more comprehensive support throughout the day, we build our involvement around what each person and their family actually needs. Relatives often tell us that knowing a trusted carer is visiting brings enormous reassurance, particularly when family members live at a distance or juggle their own commitments. Our commitment to quality is reflected in our Good rating from the Care Quality Commission, achieved across all five inspected domains: Safe, Effective, Caring, Responsive, and Well-led. This consistent recognition means that regulators have found our practice to be safe for those we support, effective in achieving good outcomes, genuinely caring in the way it is delivered, responsive to changing needs, and well-led at every level of the organisation. For families, a Good rating across the board offers meaningful assurance that the care their loved one receives meets the standards expected of a trusted provider. If you are exploring home care options in Sutton Coldfield or nearby parts of Birmingham for yourself, a parent, or someone dear to you, we warmly invite you to get in touch with our team. We are always happy to answer questions, talk through what support might look like, and help families feel confident about the next step. At Jubilee Citizens UK, our promise is simple: to treat every person we visit with the dignity, warmth, and respect we would want for our own families.
Care provided at Jubilee Citizens UK
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 19 June 2019
Read the full inspection report on the CQC website.
Common questions about Jubilee Citizens UK
Where is Jubilee Citizens UK located?
Jubilee Citizens UK is a home care agency based in Sutton Coldfield, Birmingham (B73 5TJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Jubilee Citizens UK provide?
Jubilee Citizens UK is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Jubilee Citizens UK's CQC rating?
Jubilee Citizens UK is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 June 2019. You can read the full CQC report from the link on this page.
Does Jubilee Citizens UK provide dementia care?
Yes. Jubilee Citizens UK supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Jubilee Citizens UK
Can they support someone living with dementia at home?
Yes. Yes. Jubilee Citizens UK is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Jubilee Citizens UK covers roughly 10 miles from Sutton Coldfield.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Jubilee Citizens UK has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Jubilee Citizens UK. Actual fees depend on the room, the level of care and how it is funded.
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