Care At Call
Care At Call is a home care agency in Sutton Coldfield, Birmingham (B76 1NY).
About Care At Call
We at Care At Call are proud to provide compassionate home care across Sutton Coldfield and the wider Birmingham area, supporting individuals to live well and safely within the comfort of their own homes. As a dedicated home care agency serving the West Midlands, we believe that familiar surroundings, cherished memories, and personal routines play a vital role in wellbeing, which is why we bring our care directly to you. Operating throughout Sutton Coldfield and the surrounding B postcode communities, we understand the importance of local, responsive care. Our team travels to clients across the area, delivering support in the place that matters most: home. Whether that home is a long established family residence, a quiet bungalow, or a flat in a sheltered setting, we adapt our approach to suit each individual environment, ensuring care feels natural rather than intrusive. Our specialisms reflect the diverse needs of the people we support. We provide tailored older person care for those who simply need a helping hand with daily routines, companionship, or more comprehensive support as needs evolve over time. For families navigating a diagnosis of dementia, our team offers patient, person centred care that focuses on dignity, gentle reassurance, and maintaining a sense of identity and calm for the person living with the condition. We also support adults living with mental health conditions, recognising that consistent, understanding care can make a profound difference to confidence, stability, and quality of life. For those with a physical disability, we work closely with individuals and their families to promote independence, providing practical assistance with mobility, personal care, and the everyday tasks that enable a full and active life. Our younger adults care reflects our commitment to supporting people at every stage of adulthood, ensuring that care plans respect personal goals, lifestyles, and aspirations rather than focusing solely on age. In practice, this means our visits are shaped around the individual. From help with washing, dressing, and medication prompts, to preparing meals, supporting social outings, or simply sharing a cup of tea and a conversation, every interaction is guided by warmth, respect, and genuine attentiveness. Families can take comfort in knowing that their loved one is receiving care from a team that listens carefully, communicates openly, and treats each person as a valued individual. As a newer entry on the CQC register, Care At Call is currently awaiting its first formal inspection rating. Whilst we have not yet been rated, we are wholeheartedly committed to meeting and exceeding the standards expected by the Care Quality Commission. We welcome the inspection process as an opportunity to demonstrate the quality, safety, and compassion that underpin everything we do, and we are happy to discuss our policies, training, and approach in detail with any family considering our support. Choosing care for yourself or someone you love is one of the most important decisions a family can make, and we understand the questions, hopes, and concerns that come with it. If you are exploring home care options in Sutton Coldfield or the wider Birmingham area, we would be delighted to hear from you. Please get in touch to arrange a friendly, no obligation conversation, and let us show you how thoughtful, dependable care at home can make all the difference.
Care provided at Care At Call
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Care At Call
Where is Care At Call located?
Care At Call is a home care agency based in Sutton Coldfield, Birmingham (B76 1NY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care At Call provide?
Care At Call is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Care At Call provide dementia care?
Yes. Care At Call supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care At Call
Can they support someone living with dementia at home?
Yes. Yes. Care At Call is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care At Call covers roughly 10 miles from Sutton Coldfield.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Care At Call has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Care At Call. Actual fees depend on the room, the level of care and how it is funded.
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