SCS
SCS is a home care agency in Birmingham, Birmingham (B36 8DT). It holds a CQC rating of Requires Improvement.
About SCS
We at SCS are proud to offer compassionate home care across Birmingham, supporting individuals to live well and safely in the place they know best: their own home. As a dedicated home care agency serving the West Midlands, we believe that thoughtful, person centred support can make all the difference to daily life. Operating throughout Birmingham and the surrounding communities in the B postcode area, we bring our care directly to residents wherever they call home. Whether that is a long established family house, a quiet flat, or a sheltered setting, our team works within the familiar surroundings that hold memories, routines, and the comforts of everyday life. This community based approach allows us to support people across diverse neighbourhoods, tailoring each visit to fit naturally into the rhythm of the household. Our care covers a broad range of specialisms, ensuring that we can support adults at many different stages of life. We provide older person care, helping with the practicalities of daily living whilst preserving dignity and independence. Our dementia care is delivered with patience and understanding, recognising that consistency, gentle communication, and familiar routines are central to wellbeing. For individuals with a learning disability or autism, we focus on respectful, individualised support that recognises personal preferences, sensory needs, and the importance of choice. We also support adults with physical disabilities and younger adults whose circumstances call for tailored, enabling care that promotes confidence and autonomy. In practice, this means our team can assist with personal care, mobility, medication prompts, meal preparation, companionship, and the many small but meaningful tasks that help a day flow smoothly. For families, it means knowing that a trusted carer is stepping in to support a loved one with warmth and attentiveness, offering reassurance during what can be an emotional and uncertain time. We are open about our most recent Care Quality Commission inspection, carried out in September 2023, which gave us an overall rating of Requires Improvement. Within that inspection, we were rated Good for being Caring and Good for being Responsive, reflecting the kindness of our team and our commitment to listening to the people we support. The areas identified as Requires Improvement, covering Safe, Effective, and Well led, are ones we take seriously, and we are committed to ongoing learning, strengthening our practices, and demonstrating measurable progress. We believe transparency matters, and families deserve a clear picture when making decisions about care. Choosing home care is a deeply personal decision, and we understand the weight families carry when exploring options for someone they love. If you would like to learn more about how we at SCS can support your family in Birmingham, we warmly invite you to get in touch. We are here to listen, to answer your questions honestly, and to help you find the right path forward with confidence and care.
Care provided at SCS
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 6 September 2023
Read the full inspection report on the CQC website.
Common questions about SCS
Where is SCS located?
SCS is a home care agency based in Birmingham, Birmingham (B36 8DT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does SCS provide?
SCS is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is SCS's CQC rating?
SCS is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 6 September 2023. You can read the full CQC report from the link on this page.
Does SCS provide dementia care?
Yes. SCS supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about SCS
Can they support someone living with dementia at home?
Yes. Yes. SCS - Head Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. SCS - Head Office covers roughly 10 miles from Birmingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
SCS - Head Office has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from SCS - Head Office. Actual fees depend on the room, the level of care and how it is funded.
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