Krystal Care Services
Krystal Care Services is a home care agency in Birmingham, Birmingham (B27 7RE).
About Krystal Care Services
We at Krystal Care are proud to offer compassionate home care across Birmingham, supporting older people, younger adults, and individuals living with dementia or physical disabilities in the place they know and love best: their own home. Based in the heart of Birmingham within the B postcode area, we are well positioned to reach families across the city and surrounding West Midlands communities. Choosing home care means there is no unfamiliar environment to adjust to, no packing of belongings, and no leaving behind treasured memories. Instead, our team comes to you, fitting around the rhythm of your household, your neighbourhood, and the routines that bring comfort and continuity to daily life. Our specialisms reflect the diverse needs of the people we support. For older people, we provide gentle, respectful assistance with everyday tasks such as personal care, medication prompts, meal preparation, and companionship, helping our clients maintain independence and dignity at home. Our dementia care is delivered with patience, understanding, and consistency, qualities that we believe make all the difference for someone living with memory loss or cognitive change. Familiar faces, calm routines, and clear communication can ease anxiety and create reassuring moments throughout the day, both for the person receiving care and for the loved ones supporting them. For adults living with a physical disability, we focus on enabling rather than limiting, offering practical support that empowers people to live life on their own terms. From mobility assistance to help with daily living, our approach is always shaped around the individual, never a one size fits all template. We also support younger adults whose circumstances mean they benefit from tailored care at home, recognising that age does not define need, and that thoughtful, person centred support can transform quality of life at any stage. Krystal Care is currently awaiting its first Care Quality Commission inspection and is listed as Not Yet Rated. For families, this simply means our formal rating is still to come. In the meantime, we encourage prospective clients to speak with us directly, ask questions, and learn about the standards, training, and values that underpin our day to day work. Transparency and open conversation are at the heart of how we build trust. If you are exploring home care options in Birmingham for a parent, partner, relative, or for yourself, we warmly invite you to get in touch. We understand that arranging care can feel overwhelming, and our team is here to listen, guide, and help you take the next step at a pace that feels right for your family.
Care provided at Krystal Care Services
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Krystal Care Services
Where is Krystal Care Services located?
Krystal Care Services is a home care agency based in Birmingham, Birmingham (B27 7RE), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Krystal Care Services provide?
Krystal Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Krystal Care Services provide dementia care?
Yes. Krystal Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Krystal Care Services
Can they support someone living with dementia at home?
Yes. Yes. Krystal Care Services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Krystal Care Services covers roughly 10 miles from Birmingham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Krystal Care Services has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Krystal Care Services. Actual fees depend on the room, the level of care and how it is funded.
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